This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer took the vehicle to the repair shop for routine maintenance. The mechanic informed the consumer that a hole was inside of the gas tank which was leaking gas and it needed to be replaced. Please fill in additional information.
Fuel guage on instrument panel failed which in turn caused me to drive vehicle until gas was empty which in turn caused the fuel pump to fail. Dealer will not work with me on the cost to repair this. I feel it is unfair that I have to pay $700 to get all these repairs done when it was Ford's fault in the first place. If the fuel guage on the dash would have been working properly then I would have known I was running out of gas and the fuel pump would have never been damaged. Nlm
Car stalled during accelleration and would not restart. Towed to nearest Ford dealer. Day after was informed that the gas guage failed and is stuck at half a gallon but car did not have any gas. Also was told that fuel pump failed. No warning indications whatsoever prior to car stalling in rush hour traffic and is considered a safety hazard.
My Taurus leaks fuel after filling the tank. The dealer replaced the rollover valve, vapor canister and evaporator solenoid and a hose clip on March 1, 01. In October 2001 I again noticed fuel dripping from the tank area after refuelling. The dealer is ordering a new tank. Ford tech hotline says there may be another defective rollover valve inside the tank. This poses a safety hazard which I believe should be reported.
I am unable to fill the car with gas. I took the car to the dealer lafres Ford first appointment on 6/21/01. The dealer asked me to take the car at the end of the day. They order a part which is not on stock. I was told to slowly fill with gas. Will contact me when they receive the part. When I took the car to fill it, it took me over half an hour for half tank 'extremely slow'. after contacting them the following week, I got an appointment to replace the part for 7/2/01. I left them the car for this part and also for 15,000 miles service. I picked the car at 2:30 P.M. and the invoice showed replacement part 'xf1Z-9034-aa' pipe assy-fuel. When I went to fill the car with gas I experienced the same thing. I took tha car back to the dealer after 5 minutes. I was told that they have to consult engineering an Ford for authorization to replace the gas tank. Today on July 6, 01 I got a message on my answering machine that the car is ready for pickup. When I went to pick the car, I was told that Ford did not authorize the tank replacement. They can not help me. They gave me a print of case # [xxx] which explain a problem with 1999 Taurus/Sable slow fuel fill. I don't know what to do as I can't live with this extremely slow filling the car with gas. P.S.: the car is still under the factory warranty and I also have extended warranty. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Vehicle stalls when gas tank is less than 1/4 filled and only when driving up a steep hill. Dealer has looked at this 4 times. They can't find the cause. Ford regional office in san francisco says this is normal.
Design flaw of the gas tank assembly causing consumer to overfill tank also tank registers improper gas tank indication, repaired on one occasion however continues to experience problems.
Driver reported fuel guage stuck on full. When taken to dealer, repair order shows instrument panel fuel guage replaced, but when tested fuel guage still inop. Repair order shows finally testing found "missing FFV sensor module". installed module. Repair order also shows "wiring diagram was incorrect".
A D V E R T I S E M E N T S
- Blandford, MA, USA