This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
During low speed operation, at the 1st to 2nd shift/engagement point, with no throttle, the engine rpms increase (200-500 RPM) resulting in an abrupt increase in vehicle speed. This typically occurs in parking lots and during stop and go driving. This drivability issue creates a severe hazard in the close quarters scenario I have described.
Vehicle "surges" when accelerating at slow speeds, and when coming out of a stop; took car to dealer 2 times; they claimed that their transmission expert found nothing wrong, and asked if I had ever driven a car with an electronic shift before. When I said "no" they said that was what was wrong -- that I was not used to this kind of shift. However, I have been driving for 25 years, and have never experienced anything like this, including when I test drove the car. I am concerned that car will accidentally accelerate and injure someone.
Was driving vehicle without cruise control on or foot on gas pedal, and vehicle started picking up speed for no reason. Took vehicle to dealership & was informed normal procedure for vehicle. Had the transmission & torque convertor replaced anyway.
Vehicle does not slow down when foot is taken off the accelerator, consumer has to depress the brake to adjust the speed which causes the brakes to wear quickly. Nlm
- La Grange, NC, USA
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Cruise control failed to maintain set speed on downhill highway. As a matter of fact, the speed increased from 55 to 85. Since it was a new car, and no other cars on the state highway at the time, I did not realize the increase in speed since there were open fields on both sides of the road. When I notified the seller, I was told that it is marked so in the owner's manual. My basic question is, "who reads the manual before actually having a problem?" I believe the words, cruise control" should not be used ssince the word control is misleading if the car gains speed on a downward slope. Or at least, the seller should notify the purchaser with a big notation that this is so. The failure of this knowledge led to my getting a costly speeding ticket from the New York state police.
Intermittently when vehicle is decelerating it vibrates uncontrollably. Dealer has inspected and repaired vehicle several times, and the problem still exists.
While driving at 70mph going down a 5% grade, car will not hold in cruise control. Car goes from 70 mph to 85 mph within seconds on steep grade. Also, brakes are not strong enough to give good braking power. Taken to 2 dealers, and they said it was a characteristic of the Taurus.
While pulling into a parking lot vehicle suddenly surged and accelerated, and damaged three other vehicles. Vehicle did not have cruise control. Pedal did go to the floor during acceleration. Vehicle was inspected and nothing could be found.
The Taurus has experienced many instances of: 1) unwanted acceleration at slow speeds in heavy traffic. This is characterized by excessive "creep" from standstill, a shift to second gear with a sudden lurch forward. Unable to maintain slow speeds without foot on brake. 2) no engine braking. The Taurus will not slow down with at all when all pressure is removed from the accelerator....as if on cruise control. 3) excessive speed increase when driving down a grade, no matter how slight. Driving on neighborhood streets, the car will accelerate by 15 mph or more with no pressure on gas pedal. This necessitates riding the brake frequently.
Was driving vehicle with cruise control engaged. Pressed on accelerator to release cruise control which failed to release. Vehicle continued at same speed. Applied brakes to slow vehicle down. Moved to side of road & turned vehicle off. Restarted vehicle & cruise control was no longer engaged.
Upon shifting vehicle into gear vehicle accelerated without applying force to the accelerator pedal, causing unwanted speed. Also, the rpms raced very high. Consumer has contacted dealer. Dealer has yet to determine the cause of the problem.
Vehicle will not decelerate after you have removed your foot from the accelerator. At highway speeds can take a half mile or more for speed to reduce even while going up an incline. Requires extra braking force to cause vehicle to stop. The required harder application of brakes causes the front end to dive and creates steering problems. In stop and go traffic, the vehicle requires the driver to apply brakes almost continuously to prevent car from accelerating when the driver does not want it to. The car does not slow when driver is no longer pressing accelerator.
Vehicle began surging and slight acceleration on its own when foot off of gas pedal. Replaced alternator. Two days later, service engine soon light blinks off and on when car idles rough and has no power to accelerate. Dealership could not find out problem. Took car back again 3 days later same problem. Replaced PCM and fuel injector. Two days later, again same problem occurs. Dealership can't find problem.
The throttle will not return to idle when gas pedal is applied causing the driver to have to apply the brakes excessively. Dealer cant find problem. Mjs
Vehicle experienced sudden acceleration on two occasions, documentation of incidents with the dealership, however they explain that the vehicle is designed that way. Mjs
While pulling into parking space with driver's foot on brake, vehicle surged forward and went to 5000 RPM. Vehicle was previously driven for approx. 20 min. At highway speeds with cruise control active.
Unsure--but brake failure led to death of four, cruise control would not disengage, brakes to the floor, emergency pulled and car would not stop, went 320 feet before impact-not sure why, but want to inform others
Possible design flaw when vehicle will not decelerate after taking foot of the gas pedal. However, either in forward / reverse, vehicle experience sudden acceleration which could result in collision.
A D V E R T I S E M E N T S
- Long Beach, CA, USA