This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The drivers seat of our Ford Taurus is broken. The seat back moves forward and backward independent of the seat adjustment track. This movement requires the constant adjustment of the drivers seat belt which is very distracting to the driver which increases the chance of an accident. I am also concerned that the seat may not hold up in an accident. The dealer I took this to benna Ford in superior wi refused to replace the seat. I have also contacted Ford corporate and they have also refused to replace the seat. The seat should be covered under Ford 3 year, 36,000 mile warranty as the problem was shown to the dealer before the 36,000 mile mark.
Consumer had a front end collison and air bags did not deploy. Driver/passenger sustained injuries. At the time of front end collision the hood came in through windsheild on right side. Seat belt failed in rear which is holding child's seat. Back rest on left back seat came loose.
- New Orleans, LA, USA
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- Duluth, MN, USA