This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
98 Ford Taurus waggon build date of 11/4/97 with 105,000 miles, front passanger coil spring broke while driving slowly, thank god. Apparently very common, why is there no recall for this!! no apparent reason, light useage mostly highway miles.
The contact owns a 1998 Ford Taurus. The contact was driving in reverse approximately 2 mph while in the driveway and heard a grinding noise coming from the front end of the vehicle, followed by the front driver side collapsing to the ground. The contact inspected the vehicle and detected that the front driver side coil spring fractured. The vehicle had not been repaired. The contact experienced the similar defect as mentioned in the recall on the 1999-2001 models under the NHTSA campaign id number 04V332000 (suspension:front:springs:coil springs). The failure mileage was 80,450.
I was pulling out of my drive way and my coil spring on my 1998 Ford Taurus went threw my front right tire. Luckily I was only pulling out of my drive way. This could have been very serious, just two days before I was driving to syracuse and going 70mph on the freeway, I would have more then likely died due to this. Now Ford knows there is a defect in the coils in there cars but yet has done little to fix it or help people. Now I am out 600 plus dollars because I had to replace my tire and pay for a whole new coil sping assembly for both sides on the front of my car. All I want is for Ford to take responsibility and be held responsible for this and these faulty coil spings and for me to get my money back.
My wife was backing the car out of the driveway and suddenly the driver's side front end dropped to the ground and a flat tire occurred. When I took off the flat to replace it with the donut, the entire inside circumference was cut. One of the coils of the coil spring had broken off and sliced into the tire. The coil spring appears to have worn half-way through and then snapped off. Fortunately the car was not being driving on the highway at highway speeds! the shocks, mounts links, tires, etc. Were replaced at the tune of $1,375.
- Ho-Ho-Kus, NJ, USA
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While backing out of my driveway, I heard a grinding noise. I got out to investigate nothing was blocking the tires. I then pulled the car forward and heard a bang. The right front tire blew out due to the front suspension (spring). When the tow truck came (aaa) he said he has seen "many" Taurus' that this happens to. I am glad I was not on the interstate when this happened...
A loud noise was heard coming from the front. Vehicle vibrated uncontrollably. Consumer was able to maintain control of the vehicle, and drove to the dealer for inspection mechanic was unable to duplicate the problem.
Rotor service on front end of vehicle once every year for the last two years. Dealer has been notified, however unable to remedy the problem. The consumer experienced tires shaking, clunking noise in front wheels when turning, and squeaking noise in rear end when braking. The heater and defroster make a buzzing noise, the brakes pulsate. The rear right brake and rotors failed. The service engine soon light came on. Engine makes a buzzing noise when start. The vehicle is not shift correctly. The driver door does not close properly. The vehicle would not start due to battery failure.
While driving vehicle speeds up and cannot slow down when pressing down on brakes. This may cause a crash. Took vehicle to dealer, but dealer could not determine cause. The left front drive wheel makes roaring noise. The vehicle also trys to pull off when braking to stop. The dealer neither can fix it nor take the vehicle back.
To, whom it my concern. I bought a brand new Ford Taurus in 1998 with in the first two years of owning the car we've had new rotors put on the car twice this wil be the third time it will be going into the shop for front brakes. Each time I go they tell me that (the are just warped and we will replace them for you at no charge ). but, after having the car back for a couple of week the same sever shuttering happens. This has been and on going problem from the start. The brakes on this car are not capable of handling the weight of the car. The second concern is the way the car S trans is shifting, also leaks. In 99 I had a Ford shop look at the trans. They said the speed sensor was leaking they replaced it free of charge but, when the car shifts gears aruond a corner at idle or coasting and I go to step into the gas it like its in neutal this makes me feel as if I'm not in control of the car. Just a note I love Ford but, I've not had any luck in fixing any of these probles. Thanks sincerly james quinn.
Steering wheel vibrates at highway speed. I originally complained of a brake chirp at 3000 miles. The dealer cut the rotors and drums. The brake chirp went away but ever since the steering wheel has vibrated at highway speeds. The dealer then balanced the wheels twice and had it done twice at outside shops. The dealer then repleced the general tires with michelins and replaced three of four rims, all to no avail. The dealer then contacted Ford who said the was no repair available, but they are trying, and have customer be patient. That was July 1998. Since then they have replaced a spring in the steering system and cut the drums and rotors again. I stated to the service advisor I would rather have the drums and rotors replaced because I felt two cuts on a car less than a year old was too much. He stated Ford would not allow this because the rotors were too thick and they would bill the dealership if they replaced them. Since I think the rotors or the drums are the problem I then called
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- Hyde Park, MA, USA