This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
3rd rack & pinion replaced in my 1998 Taurus since I purchased it in August '99 : Sept.'99; Sept. '03, and Apr 04. I have only put 26,000 miles on my car and believe this is not an item that should be replaced with such frequency.
Turning corner at appx 20mph heard loud clonk noise unable to steer vech, rack & pinion snapped, lifted hood belt had came off wheel was on the ground, Ford mechanic told warranty rep that it was my fault because I ran low on power steering fluid. I drove a 24ft tractor and 53ft trailer combination for 6 years across the us Canada and Mexico and had to do my own maint. And minor repairs to my truck does this sound like someone that jumps in and out of a car without checking fluid levels, or doing proper maint on their vech?? I only had the vech for 38days but always keep all fluid levels checked, before this happened I would hear a low humming noise when turning the steering wheel but the powersteering fluid was at the normal level.
- Decatur, GA, USA
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Consumer was driving out of driveway and heard a loud grinding noise when turning vehicle to the right. She took vehicle to dealership, and they told her steering rack and pinion broke. Dealership fixed it the first time. Then, vehicle repeated the same problem.
Vehicle steering rack and pinion with a spring yoke will rectify problems with steering control and vibration, unable to get parts as of 22-Jul-98, design flaw.
A D V E R T I S E M E N T S
- Philadelphia, PA, USA