This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rack and pinion steering makes a grinding sound when making a right turn. Dealer says that rack and pinion steering is wearing out, and will go perform badly over a period of time.
Bought car 1-97 in October of 97 took in to dealer for noise when steering--said nothing wrong in Jan 98 took to our mechanic and was told rack and pinion was making the noise--took back to dealer they said rack and pinion should of been replaced before coming off lot because of safety upgrade but was never replaced!! so they did replace it---then in 1999 took car back for power steering leak--they could not find one--now I have obviously leak with only 15,000 miles on car--and dealer does not want to help fix since my warranty is over!! any other problems like this"?"
Shimmy in steering column during braking indicated that the braking system needed repair. Pads replaced and rotors turned at 55000. Steering column would "groan" intermittently when turned to right and then returned to center. Dealer diagnosed problem as rack and pinion assembly needing replacement. Would not performa under warranty. Car only had 58,000 miles (way too soon!)
Was informed by dealership that this was caused by their repair of my transmission, however, I am to pay for the repair for this myself. What is wrong with this picture? they break it, I pay for it to be fixed. This is Ford quality is job1 at its best.
A D V E R T I S E M E N T S
- Takoma, WA, USA