This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Ford Taurus. The contact stated that water was leaking into the passenger side floorboard from an unknown entry source. The dealer advised the contact that due to the age of the vehicle, the failure was common. The dealer advised having the molding and sealant for the windshield replaced. The manufacturer took a complaint on the contacts behalf and offered no further assistance since there were no related recalls for the failure. The vehicle was not repaired. The current mileage was 78,456 and the failure mileage was 78,426.
The consumer turned on the heater and defroster and cold air along with a mist that filled the inside of the vehicle and covered the windshield. The consumer had to use paper napkins to clear the windows. The heater core is an existing problem that reoccurs every 3 months since April 2001. The dealer was notified. Nlm coolant leak. Dealer replaced heater core 5 times. Right rear window inoperative. Dealer replaced right rear window motor. Switch on air conditioner control head falls off. Dealer rpelaced cracked center control knob. Sunglass compartment in center console lid broke off. Console compartment door, hinge pins and spring replaced. Squeak noise under hood. Replaced belt tensioner and idler pulley.
Freeze plugs blew out without warning at 65 mph on interstate hwy; temp gauge within normal range and "check engine" light did not come on until engine died. Required head gasket job as well as repair of freeze plugs. Temporary loss of power steering when turning corners on wet streets. Windshield fogs over completely when defrost/defog is turned on before it clears. Temporary loss of vision through windshield resulting in extremely hazardous driving conditions...
My windshield has developed a haze between the lamenation and glass, as diagnosed by the dealer. The only solution was to replace the window. This condition makes the view severely blurred when oncoming headlights and/or sun is involved. It is much like shining light through a prism. Glass on a vehicle should last the lifetime of the vehicle, and not go bad. This creates a serious visual hazard. I would hope that this warrants an investigation to provide consumers like myself some sort of replacement/recall option. Further, if a windshield cannot withstand the test of time, I have lost faith in its integrity during an accident. To say the least, Ford has produced a "lemon" product, as again...glass should not go bad.
A D V E R T I S E M E N T S
- Lexington, KY, USA