This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Ford Taurus. The contact stated that the vehicle exhibited an abnormal clunking noise. He then discovered that the rear passenger axle was corroded, similar to the failure listed under NHTSA campaign id number: 10V385000 (suspension:rear:axle:non-powered axle assembly). The vehicle was taken to a private mechanic who informed the contact that the engine, transmission, front seats, steering control arms, dashboard, and transaxle would need to be removed in order to make repairs to the sub frame. The contact did not inform the manufacturer of the failure nor was the vehicle repaired. The VIN was unavailable. The current mileage was approximately 202,000 and the failure mileage was approximately 195,000.
While driving vehicle and when there is a quick change in the road surface, the struts make a clunking noise. Vehicle has been in shop (5) or (6) times for this problem since July of 96. The struts and sway bar were replaced a couple of months ago. Also, new subframe insulators were put in a few weeks ago. Vehicle is still making a clunking noise.
- East Hartford, CT, USA
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- Grosse Pointe, MI, USA