This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The motor cradle in my mother-in-law's 1996 Taurus rusted through and broke as she was making a turn. This caused the motor to partially drop making steering almost impossible. I did some research and found that there was a recall for this problem for the 1995 Taurus in Dec. Of 1998. My question is if this problem was not discovered until 1998 then why would the 1996 Taurus not be included in this recall? I would like to see credible documentation that Ford substantially fixed a problem with the motor cradles in the 1996 Taurus two years before they knew there was a problem prompting the 1998 recall. Short of that, I would like NHTSA to explain why this problem should not be fixed by Ford.
The contact owns a 1996 Ford Taurus. While the contact was driving approximately 60 mph the engine shut off without warning. The vehicle was taken to the dealer. The technician stated that water leaked onto the front passenger side floor area. The water was coming from the front windshield and the engine. The failure occurred during rainy weather conditions. The vehicle was repaired; however, the failure continued to occur. The contact stated that the manufacturer should be responsible for the repair cost. The failure mileage was 138,000.
During normal operation of the vehicle, a loud "thud" noise was coming from front. Independent mechanic examined vehicle and found that front right cradle mount was broken. Consumer was informed that vehicle was not included in campaign number 98V323000.
- Tewksbury, MA, USA
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- Dunkirk, MD, USA