This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It was discovered in 2005 that both front coil springs were broken near the bottom on my 1995 Ford Taurus. A portion of the coil slipped past the bottom support of the strut leaving the sharp broken edge about 1/4 inch from the tire. It is especially worrisome on the passenger side where this sharp edge will probably puncture the tire if the coil spring slips further, past the bottom support of the strut. This would immediately stop the rotation of the tire. As an improvement to the situation, the portion of the broken coil spring near the tire was ground down giving it about 1/2 inch clearance from the tire. The coil springs have not yet been replaced, but replacement would fix the problem. The car had about 125,000 miles on it when the defect was discovered. The car was driven on asphalt and concrete roads in average condition. Coil springs should not fail if a car is driven using normal care. It was discovered in 2010 that the drivers side rear coil spring was broken near the top.
The vehicle's front springs failed after new tires were installed on the front two wheels. Both springs snapped in half and had to be replaced. This was noticed before I drove at a high rate of speed, however the potential for an accident is very high considering the number of these cars on the road.
The right front coil spring on the front suspension broke at the center of the spring causing the fractured coil to snap out and contact the right front tire on the inside of the tire side wall. This condition caused the vehicle to drop from the loss of support of the spring and then the vehicle further dropped from the sudden loss of air pressure. The end result was a tire that was locked up and a un-controlled spin out over a ditch that was overfilled with water runoff from a current heavy storm. The ditch was about 8 feet deep and the vehicle hydroplaned over the water. My boyfriend was driving at the time and stated that this was an ever increasing or re-occurring problem with this vehicle. He further stated that he had to replace many front springs on this same type of vehicle, a Ford Taurus.
Right front springs broke into two pieces. Spring dropped around the strut, and applied pressure on the inside tires. This caused the vehicle to stop moving. The pieces were very sharp. The other piece would dangle. Contacted dealer. After seeing the pieces, consumer was informed nothing could be done.
- New Berlin, WI, USA
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Consumer was traveling at 20mph on the highway and she heard a loud noise. Front of the vehicle was dropped six inches from the ground. A recall for earlier Taurus's was made to correct this problem.
While vehicle was parked in the driveway front coil spring broke. This happened about 10 minutes after vehicle was driven. Vehicle is being repaired by owner's mechanic.
Whenever vehicle is warm or hot it bucks or jerks. Have taken to repair shop & the transmission was replaced. Also, front end made clicking sounds. Rear brakes made hissing noises & then whenever applied, would make clunking noises. Will be taking vehicle to dealer.
On road going about 35mph. Vehicle kept veering to left. Tried to correct problem but vehicle hit curb. Front wheel collapsed. Vehicle flipped over on side & driver upside down.
A D V E R T I S E M E N T S
- Saint Paul, MN, USA