This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car stalled out (35mph) near end of 200 mile trip. Was diagnosed by king L-M as a fuel pump failure, and replaced at a cost of $507. NHTSA compliant data base indicates a large number of fuel pump failures, and many other complaints (I.e., continued stalling, loss of power, electrical shorting in fuel pump assembly, etc.). I'm beginning to wonder whether you people ever do anything with the data that consumers provide. Don't you realize that loss of power (engine shutdown) presents a major safety risk? also, Ford has acknowledged the existence of a design defect in this fuel pump (see tsb's # 96-7-5, 95-25-2, and 94-16-3). The most recent tsp suggests that the oem pump be replaced with a fuel pump of a different design after the oem part fails. The issue described in the tsp involves "reduced power, hesitation, stalling, and no-start conditions... caused by a lack of vapor ports in the (oem) fuel pump. Giving the dates of the tsp's(which apply to 1989-1995 tauruses), it is obvious that Ford has known about this safety defect for a very long time. Why hasn't this item been reported to NHTSA" why are the referenced tsp's not available on the NHTSA data base" Ford has ungraciously offered to replace the fuel pumps at their expense only when the failure occurs during the basic vehicle warranty period. This is an unacceptable, untenable position-- as the issue involves (1) known design defects (per the tsp's); and (2) matters of public safety. I hereby request that a full and comprehensive study of the component in question be undertaken by NHTSA.
Fuel sender, located in the fuel tank, wiring burned and in turn shorted out the fuel pump. Fuel pump module also burned. Parts available for inspection.
- Lemoore Na, CA, USA
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- Rockville, MD, USA