Heater box went out due to a defective heater door. This caused the front windshield to ice over and not being able to see other traffic. No warm air would come out of the vents.Heater box was replaced by the Dealer at the cost to owner.

- Omaha, NE, USA

I was driving over a bridge at 65 mph on a foggy morning a couple weeks ago and my windshield fogged over. I turned on the defroster and it only blew cold air. I could not see and I couldn't clear it. I had to slow down and find a safe spot to pull over. I had to try to wipe down the windshield and then start driving. It did it again and i had to pull over again and wipe and wait for it to clear to be able to drive. It was foggy the next morning and I had to do the same thing all over again. I stopped by a ford dealer and spoke to someone. He told me, oh yeah we know all about it and so does ford. The ac heater chamber in the dash breaks. Costs about 2 grand to fix. All the new rangers do it. This is a safety defect and needs to be recalled by ford. Thank you.

- Jacksonville, FL, USA

The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the HVAC blower motor failed to blow cold or hot air as needed. The failure caused the defroster to be inoperable and failed to defrost the front windshield. The vehicle was taken to the dealer, where it was diagnosed that the climate control housing box needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was approximately 26,662.

- Yakima, WA, USA

Climate control temperature system failed and would not adjust. A clicking/snapping noise was present under the dash when attempting to control climate and defrost. Ford verified the failure of the climate control system and stated that I the original owner, [XXX], must personally pay for labor and parts to replace the climate control housing assembly to resolve the failed climate control system and achieve functional defrost. The vehicle went in for inspection at Jim Click Ford (6244 E 22nd St; Tucson AZ 85711; +1-520-570-7301) on the March 29th, 2023 and the repair was completed on April 4th, 2023 (Ford Part Number 18478). The vehicle had 29,634 miles on it at the time of repair. The issue is identical to that described in -??SSM 49264: 2019-2020 -?" Climate Control Temperature Will Not Adjust With Clicking/Snapping Noise From The Dash -?" Built On Or Before 30-Jul-2020-??. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Tucson, AZ, USA

The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, he heard a clicking and popping sound when attempting to operate the air conditioning unit. The vehicle was taken to an independent mechanic where it was diagnosed that the blend door actuator and air conditioning flow box failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but, no assistance was provided. The failure mileage was 27,682.

- Wetumpka, AL, USA

My vehicle's heater stopped working mid-drive. I heard a loud POP sound and then the air that came out of the vent was room temperature. I pulled over and stopped the vehicle. Waited a minute and restarted it. The temperature did not change. I was driving on Highway 80 over Donner pass in the Sierra mountains. The temperature was very cold and my window began fogging up. I then had to continue my drive by wiping my windshield from the inside with a rag every 15 seconds or so to maintain visibility enough to drive. As the snow was coming down and it was getting dark, I needed to keep going as it would have been too cold to stay in the vehicle and wait out the storm. Now, driving the vehicle is hazardous because I do not have proper defrosting capability. I took it to a dealership and they estimated roughly $4000 in repairs to fix the issue. The car is barely 3 years old.

- Sparks, NV, USA