This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Known issue with 2019 Ford Rangers where they've issued a safety recall on SOME, but not ALL Rangers in that year. Related to SSM [XXX]: 2019-2020 Ranger - Climate Control Temperature Will Not Adjust With Clicking/Snapping Noise From The Dash - Built On Or Before 30-Jul-2020. Related to recall 19S34. There is an online thread with over 20 pages on [XXX] [XXX] ) where numerous people have reported this issue where one side no longer has A/C. This is dangerous as A/C is required in the winter to help dehumidify the air before it goes across the heater core to defrost the windshield. Ford does not want to issue a recall for all models because it's a labor intensive costly repair to replace the HVAC Distribution Box. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Climate control temperature system failed and would not adjust. A clicking/snapping noise was present under the dash when attempting to control climate and defrost. Ford verified the failure of the climate control system and stated that I the original owner, [XXX], must personally pay for labor and parts to replace the climate control housing assembly to resolve the failed climate control system and achieve functional defrost. The vehicle went in for inspection at Jim Click Ford (6244 E 22nd St; Tucson AZ 85711; +1-520-570-7301) on the March 29th, 2023 and the repair was completed on April 4th, 2023 (Ford Part Number 18478). The vehicle had 29,634 miles on it at the time of repair. The issue is identical to that described in -??SSM 49264: 2019-2020 -?" Climate Control Temperature Will Not Adjust With Clicking/Snapping Noise From The Dash -?" Built On Or Before 30-Jul-2020-??. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
It looks like on some 2019 Ford Rangers (mine included), there is a faulty blend door in the heater box assembly. Note this issue is not present in other model years due to Ford correcting the defective part. This defective part causes the switch between hot and cold air to fail. My truck got stuck on hot and the dealer replaced it under warranty. The replacement has now failed 6 months (3000) miles later. This issue can prevent the heat from functioning properly in cold weather, which means the defrost is ineffective - requiring the driver to manually clear the windshield. The issue is that Ford A) knows there is a defect that can impact the safe operation of the vehicle B) These vehicles would likely be covered under the manufacturer warranty due to low miles from 2020 (COVID) but has not made efforts to notify owners of the defect C) will gladly charge $3,000-$4,000 for this repair once the warranty expires (which has happened for many 2019 vehicles by this point). Profiteering on a known factory defect is unacceptable!
The passenger side front window is developing several snowflake like defects in between the glass. These are three to four inches in diameter and impede the side vision of the vehicle. Ford is refusing to replace the glass. This is a safety hazard and needs to be investigated. The size grows an 1/8 inch a day and does not stop. The spot in the picture is nearly double in size now.
Thousands of tiny specs in windshield obscure visibility in certain light - morning, late afternoon. Happens suddenly and could cause inability to see incoming car or pedestrian, bicycles!! very frightening. Research online reveals many have this problem with windshields. This is a brand new truck. I believe it is a defect in the windshield on this vehicle and others. Could cause loss of life as visibility is greatly reduced and it happens suddenly in the light conditions described above during routine driving. These specks can also be seen when vehicle is stationary in the conditions noted. It is especially frightening if it happens in an intersection, while turning, etc.
- Palm Harbor, FL, USA
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Driver's side window has a fun-house distortion in the glass. This makes looking out the window, including looking in the side-view mirror, difficult and affects the user's attention and incites nausea and dizziness. This is a 2nd replacement, as the first window was defective as well. Replacement is pending, as Ford is dragging their feet on the 2nd defective glass.
I bought a 2019 Ford Ranger on August 4, 2019 and the truck vibrates shakes while driving and the windshield window a loud noise like air its coming in and feels like its going to explode. The more speed the more vibration and noises it makes. I do not feel safe driving this truck at all.
A D V E R T I S E M E N T S
- Aubrey, TX, USA