This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall have called the local dealer twice since getting the letter over a month ago. Same response both times: "we don't have the parts, and we don't know if or when they will come ion. Please call back in two weeks." Unacceptable answer. My son drives this truck every day to/from school, personal, and church activities. My son's life (and any passenger he might have) lives are in danger, and Ford, contrary to the statement in the recall letter, is not providing parts in a timely manner. I am holding Ford criminally and civilly responsible for this neglect should any injury occur related to this problem
- Leesburg, VA, USA
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- Leesburg, VA, USA