This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airbags did not deploy during accident. I was injured. No, the problem was not reproduced or confirmed by dealer or independent service center yet. The vehicle was inspected by police. There were no prior warnings.
Took my 2011 Ford Ranger to the local dealer for the mandatory airbag and knee plate replacement pick up the vehicle they gave me paperwork saying the parts have been replaced happened to be working under the dash yesterday and found that parts were not replaced bolts were missing whether or not they removed anything or not I would doubt it and highly doubt that the airbags were replaced being as the main structural replacement wasn't replaced as the repair order says it was obviously there's a fraud involved here because the dealers claiming they repair the car per a safety recall and didn't or did a half-ass job and replace some parts or not all I don't really know is I'm not taking apart the steering column to get to the airbags but I do know that the knee plate which was should have been replaced and the repair order says was was not which makes me believe nothing was replaced I had issues right from the get-go trying to get this repair done now to find out it was fraud so I am now driving a 2011 Ford Ranger that is most likely as dangerous as it was before the airbags were supposedly replaced this needs to be looked into but I will not go back to that dealer especially after what I found I have paper documentation claiming they did the work but didn't please advise and investigate
The faulty airbag is unable to be replaced due to Ford not being able to get replacement parts. It puts me at risk every day that I drive it because if I got into an accident and the airbag deploys, it can project metal shards into my body which can be life threatening or even cause death.
Takata recall. The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was contacted and was unable to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Grants Pass, OR, USA
Search CarComplaints.com for these popular complaint phrases...
Takata recall. The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
I live in Florida. It has been 15 months since Ford notified me that a second airbag needed replacing. I have not heard from them since then. This is not what I would consider a timely replacement. The truck is a 2011 and I'm 73 years old. I feel the Ford is trying to run out the clock on my repair.
The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer and Earnhardt Ford (7300 W Orchid Ln, Chandler, AZ 85226:(480) 893-0000) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect on NHTSA Campaign Number: 19V001000 (Air Bags). VIN tool confirms parts not available on NHTSA Campaign Number: 21V158000 (Air Bags).
Recall was issued almost a year ago (March 25, 2021). This is a potential life-threatening defect and apparently Ford still does not have the parts needed to effect the fix.
Takata recall. The contact owns a 2011 Ford Ranger. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
I was notified in April 2021 that there was a safety issue with the driver side airbag. The notification stated that when parts were available Ford Motor Company would send me a letter to contact the dealer to have the repairs made. I have contacted my dealer at various times and the parts are still not available. I believe that the manufacturer has exceeded a reasonable amount of time for the repair. I have not experienced a failure. Mar 25,2021 Manufacturer Recall Number21S12 NHTSA Recall Number21V158 Recall StatusRecall Incomplete, remedy not yet available Summary DRIVER AIRBAG INFLATOR REPLACEMENT
2011 Ford Ranger. Consumer writes in regards to nhsta air bag safety recall. The consumer stated the parts necessary to complete the recall were unavailable.
Takata recall. The contact owns a 2011 Ford Ranger. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part for the recall repair was unavailable. The contact had received a call from the dealer and was informed that the parts were available. After dropping off the vehicle, the contact called the dealer to check on the status of the vehicle and the contact was informed that the parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND THE MANUFACTURER WERE NOT YET MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. When the Ranger pax airbag bomb was revealed I simply did not carry any pax until the pax airbag was replaced. Now I get the news that the driver airbag is also a bomb. And parts are not yet available. Why did DOT/NHTSA not order Ford to disable the airbag system until the recall could be completed" I'm supposed to drive around with an armed lethal explosive device, known to be fatal if activated, in the middle of my steering wheel until Ford gets around to replacing it. Am I missing something or are you guys all nuts" I wonder if you would please let me know how many additional people have died since you issued the recall on 2021-03-25 because you did nothing to stop it'.
I've contacted empire Ford of abingdon Virginia twice by phone: Once on August 27th and again on August 28th 2019, and went in person to the dealership on the 25th of September 2019 and physical handed them my vehicle registration to get this recall taken care of. As of yet, July 2020, I have had no help getting my recall fix, and yet, Ford continues to flood my mail box with 'urgent recall' mail. Either this is not an urgent recall or Ford Motor Company does not care about my safety; or maybe the dealership in general does not care about my safety. Please advise, or at least get Ford Motor Company to stop the harassing recall mail.thanks
I was driving on a straight road. The front wheel on drivers side fell off causing the truck to roll going airborne and landing upside down in a creek down a 20 ft embankment. The airbag was recalled and replaced at a local Ford dealer. The airbag did not deploy. Last thing I remember was gently tapping my brake.
Bartlesville, ok. Ford Motor Co. Refused to come get my truck for repair. I have no insurance on it becsuse I can't afford it now. On my notice it stated that its free of charge anyway. Even towing. What do I need to do ? it was the service manager that told me no..
The contact owns a 2011 Ford Ranger. The contact stated received notification of NHTSA campaign number: 19V001000(air bags). The vehicle was taken to new brighton Ford 1100 silver lake rd nw, new brighton, mn 55112 to have the recall serviced. The contact stated that after the vehicle was returned, the tabs used to secure the passenger air bag panel were not sealed. The contact brought the vehicle back to the dealer where a mechanic was sent to provide the repair however, no repair was performed. The dealer notified that manufacturer who stated that they would place an order for a new part to fix the issue which was still pending. The contact had yet to hear back from the manufacturer. The failure mileage was 61,400.
A D V E R T I S E M E N T S
- Long Beach, NY, USA