This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2010 Ford Ranger. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. The contact indicated that additional notices stating that the parts were available were received in 2017 and April of 2018. However, the local dealer (orchard isle Ford in hilo, hi) stated that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over a year ago. The dealer (autonation Ford corpus christi, 6250 S padre island dr., corpus christi, tx 78412) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Ford Ranger. The contact received a notification of NHTSA campaign number: 18V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified and informed the contact that the parts was not available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The first dealer, wade Ford Inc., (3860 S cobb dr. SE, smyrna, ga 30080, (770) 436-1200), confirmed that parts were unavailable and did not know when they would arrive to schedule the recall repair appointment. The second dealer, nalley Ford of sandy springs (7555 roswell rd, atlanta, ga 30350, (678) 809-5711), indicated that they had the part and scheduled an appointment. When the contact arrived, the dealer stated that the part was not available. The third dealer, wade Ford (1-877-393-9855), was contacted and stated that the part would be available in mid June of 2019. The contact was unable to determine when the manufacturer would supply the parts to the three dealers. The manufacturer was contacted to determine part availability. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. I have received 3 letters concerning the recall of my vehicle. The first two said parts were not available. The last one said parts are available and to call dealer. I called brinson Ford athens tx, they said they would check it out and get right back to me. When I did not hear from them I visited their service department. There I was told that the letter may say the parts are available, but they have not been able to get them. What should I do next? they said just wait.
- Athens, TX, USA
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Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (town East Ford, 18411 lyndon B johnson fwy, mesquite, tx 75150, (972) 584-9140) and was informed that the parts were not available. The manufacturer was called, but there was no answer. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called the dealer (walnut creek Ford at 925-932-2900 (located at 1800 N main St, walnut creek, ca 94596) and was informed that the parts were not available for the recall repair. The manufacturer was called, but no one answered the phone. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the dealer replaced the airbags and the problem has been resolved.
Takata recall. The contact owns a 2010 Ford Ranger. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mcclary Ford Inc. In athens, Alabama, 256-366-2914) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ford of ventura in ventura, California was made aware of the recall and stated that the part was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called preston sharon Hyundai and Ford at (724) 734-5616 (1251 E state St, sharon, pa 16146) and was informed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Called mullinax Ford 6-28-17 concerning airbag recall, no parts available received another recall notice called Feb 13, 2018, still no parts available. I put a lot of miles on this vehicle and I'm very concerned about my and my passengers safety, I need vehicle and cant let it sit until parts become available
Takata recall shultz Ford distributor said Ford will not have replacement parts until second or third quarter of 2018 and will not provide loaners, which weans the vehicle is useless if another person is a passenger. I.e. my granddaughter, wife or friend is need a ride although they refuse to say the vehicle is unsafe.
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (chino hills Ford, 4480 chino hills pkwy, chino, ca 91710, (909) 203-5700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (sanders Ford, 1135 lejeune blvd #1, jacksonville, nc 28540) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (fairway Ford of evans, 4333 Washington rd, evans, ga 30809, (706) 854-9200) scheduled an appointment. The contact waited for two hours and was informed that the remedy and parts were unavailable. The dealer did not give a specific date for when the parts would become available. The interim noticed stated that the contact would need to wait to receive a second letter. The manufacturer stated that the parts may become available in the spring of 2018. The dealer and the manufacturer provided no option of a loaner vehicle. The manufacturer was contacted to determine when the part would be supplied to the dealer to receive the recall repair. The contact stated that the air bag warning indicator was randomly flashing since March 28, 2017. The contact had not experienced a failure. VIN tool confirms parts not available.
I have received notices about the takata airbags. When I call the dealers they say there is no replacement at this time. I just got a notice telling me to stop driving me truck. I then called a dealer again and still no replacement.
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (fort mill Ford, 801 gold hill rd, fort mill, SC 29708) was contacted and confirmed that parts would not be available for the recall remedy until the spring of 2018. The manufacturer was contacted at 866-436-7332 and asked the contact to call NHTSA to get the air bags deactivated. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The dealer (West herr Ford of amherst, 2600 millersport hwy. Getzville, NY 14068 (716) 688-5464) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a second notice from the vehicle manufacturer to not have passengers in the front passenger seat. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Ford Ranger. The contact was informed by a dealer about NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to Napa Ford (570 soscol ave, Napa, ca 94559) and was informed that parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/15/18
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (chuk stevens, bay minette, al, 251-937-2961) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Keaau, HI, USA