This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall: I was notified of the recall early in 2016. The passenger side airbag was replaced on 4/22/2016. I was informed that the parts for the driver side airbag were not available and I would be notified when they came available. I have followed up with the dealership on a regular basis, always being told no parts were available. It is now January of 2018 and the local news media is reporting that people are being advised to not drive there vehicles due to the danger of the air bag. The local dealership states they still do not have the parts and they don't have any other information regarding the recall. I need my vehicle for work and feel this whole matter has taken entirely too much time.
I was watching the news on tv and there was a segment that warned "not to drive your 2006 Ford Ranger" due to a faulty air bags. I tried to contact my local Ford dealer, and I am still waiting for a response. Is this a bogus recall?
Takata inflators new recall said do not drive vehicle Ford dealer said leave truck for 8 days for repair I read that they would come to me docile to make repairs or give me a car to use covert Ford in austin Texas all they would do was repair no loaner available --do not drive truck -they said just bring it in and leave
The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Courtesy Ford in okemos, Michigan was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (bob valenti auto mall, 72 jerry brown rd, mystic, ct 06355) and was informed that the parts were not available and there were no loaner vehicles available. The contact called the manufacturer, but was disconnected after one hour of being on hold. The contact had not experienced a failure. VIN tool confirms parts not available.
- Westlery, RI, USA
Search CarComplaints.com for these popular complaint phrases...
Takata recall. In spite of the statements by Ford regarding replacement of air bags, dave sinclair Ford in St. Louis per cheryl robison does not have parts and hopes to have by Monday. Would not authorize loaner and told me to contact Ford customer service(800-392-3673). Rachel at Ford directed me to contact Ford Canada. Called back ray said they would not authorize loaner. Disconnected me when forwarding to a supervisor.
Takata recall on 01/11/2018 I went to the safecar.gov website to verify the takata recall on my 2006 Ford Ranger. After I verified it, I contacted the West-herr Ford dealership in hamburg, NY, to schedule an appointment. I was told by their service department that the parts required to fix the recall are not available and would not be available until at least 02/28/2018. A rental vehicle was not offered. This is unacceptable considering the local news is urging owners of the vehicles not to drive them until the problem is fixed. I even contacted Ford customer service 1-800-392-3673 and was given the same run around excuse. No rental vehicle offered. I also contacted dave smith Ford in williamsville, NY, and was told yet again that the parts were not available. I wasn't offered a rental nor was I even given a possible date as to when the parts would arrive. This is ridiculous to me! Ford had more than enough time to get these parts out to dealerships. Owners are being told not to drive their vehicles and to have the dealership come and tow the vehicle because it is unsafe to drive. In the meantime we are expected to ignore the fact that the next time we drive our trucks it could potentially kill us because the parts aren't available. Completely and utterly unacceptable!
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called (gervais Lincoln at (978) 454-5696, 24 reiss ave, lowell, MA 01851) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (simi valley Ford, 2440 first St, simi valley, ca 93065, (805) 583-0333) scheduled an appointment for January 13, 2018. The dealer stated that they had been billed for the parts so they were in route to be received by January 15, 2018. The manufacturer was contacted. The contact was not experiencing a failure. VIN tool confirms parts not available.
About two years ago I received a notice for a recall on my Ranger airbags and followed the instructions and had it replaced by my local Ford dealer. A month ago while the Ranger being parked at a restaurant parking lot I observed another parked car reversing back into the front end of the Ranger causing no physical damage to the front of the Ranger, only to have both driver and passenger airbags to inflate prematurely. This mere impact should not have caused the airbags to inflate in the manner that it did.
The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 15V322000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Airport marina Ford in los angeles, California was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have tried four times in the last two years to get my airbags replaced after receiving the notice at lithia Ford in boise Idaho at 8853 West fairview ave boise, id 83704. Finally I had an appointment today but when I went in they had no record of my appointment but also said there is no replacement yet for my airbags though it states clearly on the recall notice in Feb 2016 - notice number 15S22/NHTSA recall 15V-322 that there was a replacement over a year ago" I was informed by [xxx], service advisor at 0945am on Nov 9, 2017 that I need to contact Ford Motor Company to get an answer as to when they will be available. I have called that number three times, and all three times after going through the menu and getting put on hold for a service representative from Ford the call just returned tot he beginning of the process. I just want my airbags replaced if they are going to kill me or someone with me but apparently this is not possible" I am very frustrated with this process. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall I have not been able to have airbags replaced thru Ford dealer they tell me they are unable to get replacement parts for last aprox. 2 years
Takata recall. The contact owns a 2006 Ford Ranger. The contact stated that NHTSA campaign number: 16V036000 (air bags) exceeded a reasonable amount of time for repair. The contact received a notification in February of 2016 and a second notification in November of 2016. The dealer (bedford Ford Lincoln, Inc, 6985 Lincoln hwy, bedford, pa, 15522) stated that the parts were unavailable for the repair. The manufacturer was not contacted or made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available...updated 09/21/17 updated 10/13/2017
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign numbers: 16V036000 and 15V322000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called pettijohn auto center (1301 S 25th St, bethany, mo 64424, (660) 425-2244) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Lake Charles, LA, USA