This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. West-herr Ford (5025 camp rd, hamburg, NY 14075, (716) 649-5640) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Wray Ford (2851 benton rd, bossier city, la 71111, (318) 686-7300) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Ford Ranger. The contact stated that the recall notice for NHTSA campaign number: 17V788000 (air bags) was received in December of 2017. After contacting the dealer (banner Ford, 1943 North causeway blvd, mandeville, la) and the manufacturer, the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Ford Ranger. The contact stated that NHTSA campaign number: 17V788000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in 2015. The dealer (four seasons Ford, 601 duncan hill rd, hendersonville, nc 28792) stated that the parts were not available for the repair. The manufacturer was also contacted and confirmed that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA campaign number: 17V778000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Town Ford Lincoln (700 3rd St southeast, East wenatchee, Washington 98802) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- East Wenatchee, WA, USA
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Takata recall. The contact owns a 2004 Ford Ranger. The contact stated that the air bag indicator illuminated, which was a safety concern. The contact received notification of NHTSA campaign number: 17V787000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (mac haik Ford Lincoln, 7201 S. interstate hwy 35, georgetown, tx 78626) and was informed that the parts were not available. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was not notified. The failure mileage was 16,000. The VIN was not available.
Takata recall: Problem with Ford dealership I received notice of the recall in January. I called the local dealer (purvis Ford) in February, again in March and again last week (June 4 ). I spoke with I believe the service manager the last two times. Both these times I recall leaving all pertinent information. This process is taking too long. I was told Ford has not sent the replacement devices. But I was also asked where I bought this vehicle. That should not matter. What responsibility do Ford and the dealer have to fix my vehicle quickly? I am afraid to drive it and will not have passengers. I believe Ford is being negligent in their efforts to protect me and my family.
Takata recall. The contact owns a 2004 Ford Ranger. The contact received recall notifications for NHTSA campaign numbers: 17V788000 (air bags) and 15V32200 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (larry H. miller Ford lakewood, 11595 w 6th, lakewood, co 80215, 888-927-9286) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Ford Ranger. The contact stated that the air bag warning indicator illuminated, which was a safety concern. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called david wilson's villa Ford (2550 N tustin St, orange, ca 92865, (714) 916-5630) and was informed that the parts were not available. The failure was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 200,000. Parts distribution disconnect.
Takata recall local Ford dealer (penske Ford, la mesa, ca) refused to order new air bags. Just said "call back in a few weeks" called Ford customer relationship center and they tried to call dealer but just got sent to dealer's voice mail.
NHTSA safety recall 17V787 and 17V788. I have been sent messages twice now that parts are available to accomplish this recall, yet, when I contact the local Ford dealership, I'm told they haven't yet received the parts. What is going on? I received a message on my phone today from Ford Motor Company with these results.
Takata recall. The contact owns a 2004 Ford Ranger. The contact received a recall notification for NHTSA campaign numbers: 17V787000 (air bags) and 17V788000 (air bags). The manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer (beach Ford in Virginia beach, Virginia, 757-486-2717) was contacted and confirmed that parts were not available to perform the recall repairs. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Ford Ranger. The contact stated that the recall notice for NHTSA campaign number: 17V788000 (air bags) was received in December of 2017, which indicated that the parts needed to repair the vehicle were available. After contacting the local dealer (salmon river motors, 1065 S challis St, salmon, id 83467) and the manufacturer, the contact was informed that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (fred beans Ford of boyertown, 525 route 100 North boyertown, pa 19512 877 699-4075) and was informed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
I have received multiple notices from Ford about the recall for the airbag and that parts are now available. When I contact a local dealer, they say, parts are not available and they have no idea when the parts will be available. This has been going on now for years. They are acknowledging the recall, but not supplying a solution.
Ford Motor Company sent me a recall notice for both driver and passenger takata airbags in January, 2018. This notice says replacement air bags are available. My local Ford dealer ordered replacement air bags in March, 2018. My dealer has not yet received the replacement air bags (as of 23 April 2018). This dealer says Ford has failed to supply replacement air bags for a large number of locally owned Ford products. Ford has lied to me by saying replacement parts are available, and has failed to supply parts for a mandatory recall of potentially deadly pieces of my vehicle. I urge the NHTSA, in the strongest possible terms, to join with other federal agencies to sanction Ford Motor Company with huge monetary fines and criminal charges against its executives, and to force Ford Motor Company to immediately provide replacement air bags for all its affected vehicles. Meanwhile, force Ford Motor Company to furnish to affected Ford vehicle owners, free of charge, similar vehicles for customer use until Ford's explosive takata air bags are actually replaced. This corporate malfeasance is unconscionable. My government needs to protect me from this long known, potentially deadly, faulty product.
Takata recall. The contact owns a 2004 Ford Ranger. The contact stated that the recall notice for NHTSA campaign number: 17V788000 (air bags) was received in December of 2017, indicating that parts were available. The contact stated that after contacting Ford of murfreesboro (1550 nw broad St., murfreesboro, tn), she was informed that the parts needed to repair the defect were not available. The manufacturer was notified and the contact was referred back to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2004 Ford Ranger. The contact stated that the recall notice for NHTSA campaign number: 17V788000 (air bags) was received in December of 2017, indicating that parts were available. After contacting several unknown local dealers, the contact was informed that the parts needed to repair the vehicle were not available. The manufacturer was notified and the contact was referred back to the dealers. The contact had not experienced a failure. Parts distribution disconnect.
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