This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford Ranger. The contact stated that the vehicle stalled without any warning immediately after being started and could not be restarted. The vehicle was towed to a dealer where they advised the contact that the fuel pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and offered no assistance. The failure and current mileages was approximately 13,202. Updated 04/30/13
The contact owns a 2004 Ford Ranger. The contact stated that the fuel pump shut off switch caused the vehicle to stall without prior warnings. As a consequence, her risk of a vehicle crash increased. The repair shop replaced the fuel pump shut off switch and installed a pressure reset locater kit. The failure mileage was 48,400 and the current mileage is 67,000. Updated 01/05/10 when the problem resurfaced again, the consumer was informed the switch was no longer available and he would need to install a relocator kit for the fuel pressure switch. The reset button is now located behind the passenger kick panel where the fuses are located. Updated 01/05/10.
On two occasions all power in this 2004 Ford Ranger vehicle shut down. The first time it would not restart and after checking the manual I reset the fuel pump shut off switch located beneath the glove box area and the vehicle restarted. 3/01/07, late evening, the vehicle lost all power on an expressway. Luckily, we were in the slow lane and could drift to the shoulder. I turned off the ignition before pushing the reset button for the fuel pump and it started. Ford motor customer care representative told me to take it to an assigned local dealer. The dealer said it will cost $59.95 for the diagnostic service and if this part is defective it is not within the 36,000 mile warranty and if Ford pays a portion it would be a very small amount. I have read two other on-line complaints, almost identical. One was listed under electrical problems and the other one was under engine problems. I am glad we were not in the fast lane or had another vehicle following close behind. I have not replaced any parts at this time.
- Bethel, OH, USA
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- Greenvalley, AZ, USA