This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brought truck into service center for noise in front. Raised truck to inspect---- complete undercariage rusted beyond belief, front to rear bolts, nuts, brackets, frame, shocks, etc. Main concern is frame, brake lines --- had to have rear leaf spring support and bracket replaced because it was ready to break. Had shocks replaced because they looked like they could bust at any time. This is a truck with less than 32,000 miles --- body still looks great but underneath is questionable is there a recall or something I can fall back on "??"
A loud thunk, rear driver's side dropped, immediate stop at mechanic's shop, extensive frame rust and riveted construction of shackle bracket hangers and shackle bracket had caused the shackle bracket hanger to break from the frame. The spring was shoved up against the truck's bed. At highway speed this could have been deadly. Mechanic said both shackle bracket hangers and shackle brackets would need replacement with probably new metal welded to the frame to ensure the new shackle bracket hangers would be stable. Also, mechanic stated the frame was rusted to a greater degree than usual even for new england. With 107000 miles, this should be unacceptable for us. There are accidents and deaths waiting to happen. There has to be something done. More to come once I go to the welding shop today (8/1/2013). Read online Ranger forums to see how prevalent this frame rot issue is.
Rear crossmember rotted off charcole canister and spare tire fell off while driving why shouldn't Ford be responsible when goverment makes Toyota responsible for there frames.
I was driving on the highway and the spare tire fell off and was dragging under the truck. Looking under the truck I noticed lots of rot? this truck is in great condition not a spot of rust on the body but the frame is a rotted mess. This should not be happening to a ten year old truck. P.S if the tire ever broke away from the truck completely it could have caused an accident.
I purchased a 2002 Ranger edge 4X4, it had 4 miles on it. I have since replaced the airbag sensor, ABS sensor, front end had tobe realigned due to a bad alignment at the factory, the tires in the front had to be replaced at 4500 miles. Now at 38000 miles the 4X4 drivetrain was leaking at the front cover. The breathing tube was throwing oil out onto the engine. I was told by Ford company and a Ford tech. That this was a E4nginnering problem. It was replaced at my cost of $796. The cover was replaced with a part that was used previous to 1995, part number is fof6tz-4033-ba. My complaint is why is this not a recall and can I expect future problems.
Vehicle has a slight vibration at 65 mph that increases in severity as speed increases. At 85 mph it has a very pronounced vibration that must be considered dangerous. Vehicle was returned to dealer four times. The dealer essentially told customer that Ford would not warranty a vehicle over the legal speed limit. This was the final answer after several attempts were made to convince the customer of other causes, most of which were essentially ridiculous. (the customer was in the auto repair business for 17 years.) the customer took the technician for a test drive to demonstrate the severe vibration. The technician proposed the possibility of a defective rear drive line. The technician's supervisor then drove the vehicle himself then stated the vehicle definitely had a pronounced vibration, but Ford would not warranty the problem. Since the vibration was discovered while passing an obviously intoxicated driver (for safety reasons), the customer definitely considers this a safety hazard. After viewing several other complaints at the NHTSA site, it is all to obvious that this answer/refusal is becoming a very common practice among Ford dealers. **dimsii IVOQ entry posted after 12/12/02 cut over to artemis**769763
When pulling up to a stop truck rattles with an awkward sound. Dealership has made several attempts to correct, but with no success. Ford has sent out a tsb on this, but even that has not corrected the problem. A factory representative spoke with the owner and basically told him that the truck was like that. The engine is 3.0 litre w/5 speed transmission, edge series model pickup.
A D V E R T I S E M E N T S
- Crescent Springs , KY, USA