This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford Ranger. The contact stated while driving 30 MPH, the air bag warning light was illuminated. Neither the dealer nor the independent mechanic was not made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was approximately 50,000.
Hard front end collision with telephone pole. Ice on road. Total damage, vehicle status is scrap. Driver injury. Head and jaw. Air bag did not deploy. This is second front collision. First collision, vehicle was repaired. Struck by wrong way driver. $3400 damage. Air bag did not deploy. Repairs at Ford dealer, St. Louis, mo.
The contact owns a 2002 Ford Ranger. The contact stated that the air bag warning light illuminated and the seat belt warning light flashed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000. Updated 6/11/15
My son was driving his Ford Ranger XL 2002 when due to a pedestrian, the car in front of him slammed on their brakes causing my son to rear end them. Snowy weather was a factor. The brakes didn't catch as they should have. His airbags blew up, not deploy- blew up and caught fire! the steering wheel blew up! extensive damage occurred to the steering column steering wheel and dashboard components. The starter went out and the truck would not start. Insurance deemed the truck totaled. Obviously the airbags were defective!! was there a recall concerning any of these components that we were never informed of" what compensation is available to us for this obvious manufacturers defect"...updated 02-03-15
- Cortez, CO, USA
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Was in an accident and the airbag didn't deploy did some research on the internet and found out there is a wire under the driver's seat that is too short. If someone tall like me pushes the seat back all the way it stretches the wire and causes the safety system to error and shut off. An airbag warning light lights up on the dashboard. Ford issued a bulletin to the dealers and are well aware of the problem. I've read cases of people being charged $600 to fix it.
After my 2002 Ford Ranger was recalled for a cruise control issue, I kept blowing fuses. In taking it in to my Ford dealer they indicated a short within the driver's side airbag deployment system. Went through about 20 - 10 amp fuses before I could take it in. Failure of a safety item like the airbag should not happen especially with less that 70,000 miles on the vehicle.
Seat belt never stays connected ( pops out) all speeds. (5 yrs) I asked dealer about fixing he said my warranty expired buy a new one (Ford does not care about safety after warranty date) the airbag light will stay on for a week then off for a month then repeat ( 5 yrs) door ajar light has never turned off (maybe it will burn out so I don't see it anymore) tailgate latch replaced 3 times ( dang that cheap plastic) front end realigned numerous times (anti nascar, always turns right) engine shudders bad few times a year(bad gas maybe once, others probably not) coil pack replaced twice (im still under 60,000 miles) rear window leaks also :)
I was going home from work at about 15:45 on Colorado highway. 66. I was traveling East bound at 65 mph when the airbags went off in my 2002 Ford Ranger. Because of this I ended up crossing the opposing lane of traffic and into the ditch. This caused the front end suspension to be damaged. I contacted Ford about this and was basically given a run around for 9 weeks. On April 13, 2006 Ford contacted me and said that their engineers had determined that the airbags went off because I went into the ditch not before. So they are not going to do anything about this. Fortunately there were no fatalities or accidents.
My airbag light came on with blinking 4X then 7 times. The Ford dealership said the reason my air bag light came was because the connection was dirty. My question to them was why is their electrical connections in need of cleaning? then they turn around and charge you labor to clean the connection.
Airbag light came on.dealer said harness under front passenger seat came undone from moving seat back and forth when entering rear seat of vehicle.they reconnected harness and cleared computer lightcost $162.50 to reconnect harness. Would like refund from Ford for defect in wiring harness.no new parts involved in fixing problem with harness. I had 48,678 miles guaranteed for 50,000 miles.
On 12/14/03 I was driving East at 50 mph. When a car ran a stop sign and a flashing red light. My Ranger edge fully impacted his vehicle directly in the passenger side at 50 mph. The air bags did not deploy. I pushed his vehicle off of the right side of the road and into a telephone pole which broke and came down across the top of my truck. I was wearing my seat belt & shoulder harness. I was knocked out for approximately. 20 minutes. I sustained injuries to my right knee, left elbow and to the back of my head. The front end of my Ranger edge was pushed back into the engine compartment about 16 inches. This impact covered the whole of the front end of the Ranger with enough force to bend the frame of the truck between the back of the cab and the front of the bed. I have officially informed Ford and sent all the required information including pictures but have not received a response from them. They said they might do an investigation"?"
Air bag sensor light remained on. The dealer inspected vehicle, but could not solve the problem, the air bag sensor light continued to stay on. The dealer installed new wiper blades.
Off roading in a 2002 Ford Ranger 4X4 equiped with the off-road package. Was going over terrain and the airbags deployed. The approx. Speed at the time time was less than 20/mph. I was in 4X4 low so high speeds were not possible. Upon entering the terrain the airbags deployed. There was no front end damage or any collison. Redlands Ford the dealer, ordered and inspection from Ford. To date neither redlands Ford or corporate Ford had provided written documentation of the inspection or any results from the inspection. Only saying that the airbags operated within parameters.
My husband drives a 2002 Ford Ranger truck.. he was in a accident on 3/05/03 when a car pulled out in front of his truck he was going approx. 35 to 40 mph, he hit her car hard enough to flip her car on it's side. My complaint/concern is his air bag did not deploy, he did have on a seat belt and only sustained minor injuries. My concern is if this had been a more serious accident is there a problem with the air bag not deploying. My husband voiced his concerns with the Ford service and requested that they evaluate the air bag system, the technician claims since the accident was not head on or full frontal hit that this is why it did not deploy. Am unable to find info regarding this, so why did it not deploy. Is this a defect or normal.
A D V E R T I S E M E N T S
- Saugus, MA, USA