This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Ford Ranger, seat belt come undone while driving. Every time I drive the car, it comes undone at leased 5 times a day while driving every day since I bought the vehicle. Went to Ford and they wouldn't even look at it. Just told me to buy a new one....which I couldn't afford, also the plastic handle on the tailgate breaks off every couple of years, and I have to replace it.
The contact owns a 2002 Ford Ranger. When loading items into the vehicle, the contact noticed that both tailgate cables failed and caused the tailgate to slam down. The tailgate struck the bumper and was damaged. The contact believed that the failure could cause serious injury. She spoke with the Ford dealer and manufacturer and they both declined to assist. The purchase date was unknown. The current and failure mileages were 86,000.
While loading a generator onto the flat bed of a pick up truck with the tailgate down both of the support cables broke and caused the tailgate to fall down. Both support cables showed signs of corrosion. No injury, except minor burns on consumer's arm and legs. Dealer and manufacturer were notified. Both informed the consumer that problem was not covered under a recall.
- Dexter, MI, USA
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- Yucca, AZ, USA