This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Ranger. The contact stated that the driver front wheel spindle failed while driving at 2 mph. The vehicle was towed to the dealer where it was confirmed that the wheel spindle had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The approximate failure and current mileage was 70,000.
Cracked frame on passenger side by shock mount, both rear shock mounts rusted off. Also rear leaf spring shackles rotted off. As well as the spare tire crossmember completely rotted off causing my spare tire to fall off while driving!. thank god no one was behind me. Truck only have 124K on it and it is imaculent shape other than the frame..very disappointed also I clean and maintain my trucks very well.. I wash it at least one a week and I wash the underneath then I drive around till its dry and still its in poor shape.. none of my other trucks do this so its not how I maintain them.
When the right front bearing assembly locked up due to lack of grease it almost put me in the ditch on the right side of the road. It had to be towed to the nearest Ford dealer, brandon Ford, and they replaced the whole right assembly costing about $600 and was covered under warranty. They did not, however, check or repalce the left side assembly which failed at higher speed. The left side assembly locked up 200 miles later while I was taking it in to have it replaced and this time at 65mph and almost threw me into a retaining wall being used on I-4 at mlk in tampa. I am filing this report with you so that if there are any more vehicles out there-Explorer and Ranger that Ford failed to lubricate and are subject to failure, it will be on record. As close as it was to causing a wreck, I feel that they should follow up to make sure that some unsuspecting and less alert driver doesn't get killed or kill someone else. Although they replaced the above items, they failed to replace both when the problem was found and I believe they need to be prodded to check out any other vehicles that might have been missed. Personally, I think that the problem was probably an automated "station" that was computer controlled and that ran out of grease and wasn't caught until much later. I also feel that when it was found they decided to let it pass rather than deal with the problem at that time and wait for the consumer to report a failure to his dealer. This isn't just cynicism, I have owned a 1987 Cougar, Firestone 500 tires and a Chevy pu with side saddle gas tanks.
When the right front bearing assembly locked up due to lack of grease it almost put me in the ditch on the right side of the road. It had to be towed to the nearest Ford dealer, brandon Ford, and they replaced the whole right assembly costing about $600 and was covered under warranty. They did not, however, check or repalce the left side assembly which failed at higher speed. The left side assembly locked up 200 miles later while I was taking it in to have it replaced and this time at 65mph and almost threw me into a retaining wall being used on I-4 at mlk in tampa. I am filing this report with you so that if there are any more vehicles out there-Explorer and Ranger that Ford failed to lubricate and are subject to failure, it will be on record. As close as it was to causing a wreck, I feel that they should follow up to make sure that some unsuspecting and less alert driver doesn't get killed or kill someone else. Although they replaced the above items, they failed to replace both when the problem was found and I believe they need to be prodded to check out any other vehicles that might have been missed. Personally, I think that the problem was probably an automated "station" that was computer controlled and that ran out of grease and wasn't caught until much later. I also feel that when it was found they decided to let it pass rather than deal with the problem at that time and wait for the consumer to report a failure to his dealer. This isn't just cynicism, I have owned a 1987 Cougar, Firestone 500 tires and a Chevy pu with side saddle gas tanks.
When driving on an incline, the driver applied the brakes and the pedal went to the floor, but vehicle did not slow down. The brakes kicked in, and moments later, the driver was able to stop the vehicle. The consumer states that the he kept asking the dealer to remedy the steering-3 times. The consumer had to keep taking the vehicle to get a front end alignment every few days. The tail gate latch does not operate, the wind is still leaking around the door, the power steering pump make noise overhead/periodically locks up and throws off the drive belt and becomes hard to steer, there is a vibration in the left front wheel/roaring noise-rotated tires.
- Kegley, WV, USA
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While washing a wheel on truck the consumer sustained a deep cut to his finger on the edge of the razor sharp wheel spoke, after examination of the other wheels he found that all the spoke edges were sharp as well. Nlm
When the right front bearing assembly locked up due to lack of grease it almost put me in the ditch on the right side of the road. It had to be towed to the nearest Ford dealer, brandon Ford, and they replaced the whole right assembly costing about $600 and was covered under warranty. They did not, however, check or repalce the left side assembly which failed at higher speed. The left side assembly locked up 200 miles later while I was taking it in to have it replaced and this time at 65mph and almost threw me into a retaining wall being used on I-4 at mlk in tampa. I am filing this report with you so that if there are any more vehicles out there-Explorer and Ranger that Ford failed to lubricate and are subject to failure, it will be on record. As close as it was to causing a wreck, I feel that they should follow up to make sure that some unsuspecting and less alert driver doesn't get killed or kill someone else. Although they replaced the above items, they failed to replace both when the problem was found and I believe they need to be prodded to check out any other vehicles that might have been missed. Personally, I think that the problem was probably an automated "station" that was computer controlled and that ran out of grease and wasn't caught until much later. I also feel that when it was found they decided to let it pass rather than deal with the problem at that time and wait for the consumer to report a failure to his dealer. This isn't just cynicism, I have owned a 1987 Cougar, Firestone 500 tires and a Chevy pu with side saddle gas tanks.
A D V E R T I S E M E N T S
- Valparaiso , IN, USA