This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2000 year model Ford Ranger, and for a couple of months I noticed that the steering would hang and then pop when I was turning to the right. I wouldn't do it if turning the other direction. I seemed to get progressively worse, and finally I took it to a local mechanic to fix. He changed the rack and pinion and informed me that the Ford rack and pinion had a revised design twice. For this reason I had a Ford motorcraft part installed rather than an aftermarket part. He also informed me that the very next day after he fixed my truck, another Ranger of the same year had the same problem but worse, because the steering was totally locked in place and wouldn't turn. I have been waiting for a recall to come out, because this obviously a safety issue, but nothing has happened. So now I feel I must file a complaint. Also, there must be a recurring problem if Ford has replaced the original rack and pinion design with a new design.
Vehicle lost power steering while driving 25 or more mph. Vehicle was to the dealer on several occasions, and had the power steering pum/ rack and pinion, and gear box replaced. However, problem recurred.
A clunking sound would appear when making a turn. Vehicle was taken to dealer shop, and informed of a rack and pinion failure which could not be repaired. Feel free to provide any further information concerning this matter.
- Haywood, CA, USA
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- Trenton, GA, USA