This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving 35 mph consumer's vehicle was involved in a collision. Driver's seat belt failed to retract, causing the driver to sustain minor injuries, and was transported to a hospital. Vehicle was towed to the dealer for inspection.
The front center 2 point seat belt will not remain in the fully adjusted position during normal operation of the vehicle. Our grandchildren (mostly 4 and 10 year old boys) will sit in the front center seat and fasten the 2 point seat belt about them; adjust it to the proper length; during travel the child moves about the seat slightly; during this normal movement the seatbelt adjustment will loosen on its own. Should an accident occur, the child is not restrained by the seatbelt because of the "self adjusting effect". this condition was reported to the car dealer (don vance), they replaced the seatbelt, and the new seatbelt had the same effect. I reported this condition to Ford Motor Company. A woman contacted me about this. I explained the aforementioned to her. Nothing further was done. Children are in jeopardy.
Because the seat belt is mounted to the door frame, when a passenger is belted in the jump seat, passenger's side door is open, the seat belt tightens and pins the passenger into the seat. The problem was reported to the manufacturer. Nothing was done to correct the problem.
Seatbelt will not retract or tighten up. I took truck to dealer 08-06-99, dealer said seatbelt retractor was broken, they would have to order. 08-18, still no word from dealer so I called. They said part on back order from Ford. I asked what I was suppose to dosince I was going on vacation. They said it was Ford's problem. They also would not give me the name of the regional contact for Ford, so I contacted Ford customer service. They also verified the part was on back order, but did not know when part would be supplied to dealer as Ford did not manufacture part. They said it would be at least the middle of September. I asked if Ford would be liable if something happened. She said she could not answer that, but she would put my question in the message to the Ford division manager. The call ended.
A D V E R T I S E M E N T S
- Seattle, WA, USA