This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at 65 mph, the right rear tire blew out (blowout was a sidewall). Up to this point, tires had worn evenly. Two months prior, all tires were checked by various tire shops as I was thinking of replacing the tires. No one could find any evidence of wear and recommended I keep these tires as they were in such good shape. Rear tires now show evidence of wear that is not visible on front tires.
Tires are cracking at sidewall, indicates tire defect and not vehicle defect - I read recently that Firestone is claiming it is a vehicle defect with the Ford Explorer. These tires prove the problem is with the tires themselves. These wilderness ats have never been on an Explorer, yet they are cracking and show the initial stages of tread separation. Although Ford is replacing these tires, I was told about a long waiting list that prevented immediate replacement. I went to sears auto center the other day and they can have them in under five days. Since these tires could fail me at any time, I am having to replace them at my own expense and seek reimbursement from Ford later. Although Ford is offering only $110 per tire, I will still be out $114.78 (the difference) of my earnings to resolve this issue. I can assure you from my experience, firsestone/Bridgestone's claims are not to be taken seriously. I have four tires that are proof that these tires are defective regardless of vehicle type. If they ague that the Ford Explorer has a design defect and is unsafe, they must be willing to argue the same thing about the Ranger. These tires were kept at 30 psi and maintained. Please look into this claim for me. Thanks. (dot number: P235/R75 tiresize: 15-inch)
Consumer replaced all the Firestone Wilderness AT 225/70R15 tires, the vehicle was having handling problems and the consumer noticed a bulge in the sidewall.
Sidewall right where the tread is connected to the tire blew out in three different places within 18 inches of each other on the outside wall of the tire, some of the tread was included in the blowout. (tiresize: P22570R14)( dot number: Tire size: P22570R14 )
Dealer told me these tires was not part of recall, but the sidewalls appear to have a problem. From several feet away I see wavey places in the walls. There are no scuff marks on the walls. It seems the walls are very thin. Im fearful driving at highway speeds. (tiresize: 225/70/14)( dot number: Tire size: 225/70/14 )
Driving along, luckilly not very fast. Tire shredded. I do not beleive I hit anything. The other three tires sidewalls right around the lettering are also starting to look funny. The black around the letters is coming off.( dot number: D2uu tire size: P225-70-R1 )
All tires are showing cracks on sidewalls, this problem was reported to thomas Ford in beverly, MA. And the truck was dropped off for mant. And to check the tires, all Ford would say is that the tires were not on the recall list, when I asked if they looked at the cracks they said no, all they would do is check the dot code, I under stand that if they are not on the recall they would not do anything, but I feel theyy should have at least look at the cracking, I had provided them with photos and they said they would not even look at them ( I can email the photo to you if it would be of any help ) Firestone was contacted by email but all I've gotten is an automated responce ( tracking # wt20000815_0000000266 ) when I have tried to contact them by phone it's just a long hold, and like you I can't stay on the phone for an hour just waiting to talk to someone my boss will kill me, tahanks for any help with this problem!!!( dot number: Vnhl tire size: P235/75R15 )
A D V E R T I S E M E N T S
- Dammeron, UT, USA