This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is the third time the same problem has occurred in a period of approximately 5 months. The first instance occurred on the freeway at 60 mph, with a sudden and complete failure of the engine as the fuel pump relay failed (according to the service dept. Of the Ford dealer). The second failure also occurred on the freeway, again at highway speeds. The same service dept. Replaced the entire fuel pump. The third incident occurred tonight, again on the road with no warning. This is a very significant safety issue -- twice I have been abruptly left powerless in a freeway with no way to move the truck.
- Alameda, CA, USA
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- Alameda, CA, USA