This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver seat support is defective. At least two wire supports (diameter of a clothes hanger) in the driver chair (back rest) have snapped and are piercing through the back of the chair. Possible defective metal. If more wires supports break this may cause the driver to fall throught the seat causing an accident. I weigh 155 pounds and the first break may have happened approximately 2 years ago with a popping noise (which unknowingly was inside the chair). One support wire has completely broke and fell out of the back of the chair, the other is piecing the back of the chair. Ford was contacted today and their response was no further action or replacement of the part.
- Torrance, CA, USA
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- Torrance, CA, USA