This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On numerous occasions, I've lost count, my driver seatbelt has just come undone while I'm driving. The part that the buckle snaps into is also coming apart. Several times I have called Ford on this matter. I still have a warranty on my car. One dealer says no it is not covered but it is defective. The other dealer says it is covered under my warranty but nothing is wrong with it. I do not feel that I am safe driving because if it comes undone while I'm just driving, what happens if I'm in a crash? I feel Ford should just replace this without any cost to me because seatbelts are a major, required safety component.
My driver's side seatbelt comes undone by itself while I'm driving. Bayview Ford in daphne said they would not replace it for me at no charge because my car has over 50,000 miles on it. This is a piece of safety equipment required by the government. Shouldn't they just replace it without me having to pay for it?
- Daphne, AL, USA
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- Daphne, AL, USA