This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
All the lug nuts on my vehicle needed to be replaced due to swelling of the lug nut. The lug nuts were almost impossible to remove. If I would have had a flat tire the tire could not have been removed from the side of the road which is a safety hazard. I had the lug nuts replaced at Friendly Ford in Las Vegas, NV. I was told by the dealership this is a normal problem with the lug nuts Ford is using now. I live in the desert so I am confused how moisture can cause lug nuts to swell when there is very little humidity. This is a known problem for many Ford vehicles why are they allowed to put defective parts on vehicles?
The contact owns a 2019 Ford Mustang. The contact stated upon servicing the vehicle, the dealer informed her that the outer shell of the lug nuts was swollen, hindering the replacement of tires. The dealer replaced all 16 lug nuts. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 54,136.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA