This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My name is Michelle Wright and I have purchased Ford vehicles most of my life. I love Ford vehicles and have had amazing experiences with Westlie Ford and Landmark Ford. I purchased my vehicle at Vancouver Ford, which is the most unprofessional and unethical dealership. My story starts October 2021, when I purchased a 2019 Ford Mustang from Vancouver Ford. I paid cash for the vehicle and was provided an AutoCheck, not a Carfax the day I had purchased this car. Over the last 8 months I have had several issues that made think my car was an accident but was assured it was never in an accident. After pulling the Carfax, I realized it was in a wreck and had an accident date of July 2019. This led me to look for an accident report, which was filed by a Portland Police officer on July 23, 2019.
- Camas, WA, USA
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- Camas, WA, USA