This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford Mustang. The contact stated that while driving 70 MPH, the instrument panel blacked out, disabling all electrical systems. The driving assist, speedometer, A/C and other electrical systems all failed to operate as needed. The contact was able to coast to the side of the roadway and turned the vehicle off for several minutes. The vehicle was restarted; however, the failure was not self-corrected. The vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 22V382000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.
The backup camera often is not available, or the screen is badly distorted, cuts in and out, or image looks like ghost. There was a recall for 2015 to 2018 Mustang, but my 2019 Mustang EcoBoost Convertible Premium does the exact same thing as the 2015 to 2018 Mustang. I took it to the dealer for repairs, and was told that it is not covered by the recall. I tried to fix the problem myself, but it still happens at times.
On several occasions, the passenger door becomes unlatched while driving. Sometimes multiple times in one commute. The door doesn't fully open, but certainly allows for wind noise and "DOOR AJAR" display to go off with audible alarms. Also, the passenger window's auto/short drop feature isn't working and the window does not go back up fully, allowing water, insects, and other hazards to enter the cabin of the vehicle. It seems to be an electrical issue, as unplugging the battery with the door open as the window is rolling down automatically will TEMPORARILY fix the issue. But, as soon as the door is opened, or the window is lowered, the issue reappears.
The short drop and bounce up on the drivers and passenger side windows continuously faults and fails to return to the proper position when the door is closed. There are thousand online with the same issue. I am now going to replace the passenger window motor for the third time since I cannot troubleshoot the issue any longer. The dealer has replaced the motor for the same issue and I am now out of warranty so I fix it myself. This seems to be a recurring issue on my car and for others with this generation mustang and should be addressed by Ford at this point Any assistance at this point would be greatly appreciated. Ahold not be happening as regularly as it
- Tampa, FL, USA
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Passenger door ajar on dash Then checked and seen door that was once completely closed had in fact unlocked itself and cracked open slightly after rolling over a normal bump on street. No one was in seat at the time but definitely could-??ve put Passenger in danger or driver. Thankfully was not on freeway at the time. Problem has occurred 3 times so far in a two week period. Issue will be reported to dealer on the matter no later than 05/26/23 No other personnel has been informed, came to immediately alert nhtsa on the matter.
The instrument panel, which is entirely digital with no actual dials or needles, stopped working and went totally black for a short period of time while I was driving.
The performance of the car is impacted by the following: Service Advance Trac Steering Assist Fault Service Required Hill Start Assist Not Available. As a result, the vehicle drivetrain aggressively responds with drop in RPM and Steering Wheel gets tight; to a point the car is hard to navigate
The contact owns a 2019 Ford Mustang. The contact stated that while driving at an undisclosed speed, the instrument cluster went blank for several seconds. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The dealer informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 19V076000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 45,500.
In the last 5 months I have had at least 3 incidents where the electronic dash goes blank, while driving. So far it had come back on within a short time. I took it to the dealer and they said they tried reprogramming it (but also said they found nothing wrong). The dealer said that reprogramming didn't fix it so they ordered a part. That was March 22, 2022 and the last time I heard anything from Brighton Ford - no idea if they ordered the part or did anything and no contact in over a month.
My my trunk has a set of cords that have been caught in my trunk door and severed in half. They are then too short to fix. Basically Im stuck I do believe it wasn-??t thought through very well. I have a 2019 eco boost convertible in which the adaptive cruise control has never worked. Current PROBLEMS(these are all on my Ford app) -Restraints indicator lamp Warning - pre collision assist not available VEHICLE HEALTH REPORT: PROBLEMS 1. Power train malfunction / reduce power 2. Brakes & suspension 3. Restraints & driver assist 4. Check fluids & Filters 5. Recall - door latch 21N10
The contact owns a 2019 Ford Mustang. The contact stated that while starting the vehicle, the lcd dashboard failed intermittently to light up. Excel Ford of carthage (2228 southeast loop, carthage, tx 75633) and the manufacturer were made aware of the failure but provided no assistance. The failure mileage was 12,480.
Electronic dash panel goes blank. Vehicle only has 1800 miles. It has happened several times. Seems to be only at night after stopping on an errand and then getting back in and restarting. Have had in a Ford dealership and they stated they can't find anything wrong. There was a safety recall on this problem for Mustangs manufactured ip to 1/19. Mine was built in 4/19.
Car would not turn over. When I pushed the brake down to push the start button the brakes made a weird noise and it said brake system failed across dash. All the lights came on and would try to start over but would not. The brakes locked up and then the car completely died due to the head light started flashing and couldn't turn them off. The car would not lock or unlock. Could not pop open the hood or trunk.
Passenger power window rolls down without any buttons being pushed (uncommanded). When rolled up by either passenger or driver's button will roll down by itself again withing 30-60 seconds, sometimes immediately. Only way to keep window up is by constantly holding either button in the up position. Does this at any speed and road condition every time it is driven. Took to savannah Ford dealer (jc lewis Ford) they will replace the passenger window electric motor. Should not be happening on a car bought in Oct. 19 with less than 6K miles.
My icp in my Mustang will randomly blank out while driving. This has happened while braking and driving down the highway. The car stays running, but I have no information. Since it is a digital screen I lose my speedometer, tachometer and everything else on the icp. It will boot back up after 10 seconds and work properly.
Riding under normal driving conditions, car stalls from a V8 to a V2. No power at all, if you want to switch from normal, to any selectable driving modes from toggle switch or steering wheel, wont change. Turn of car, turn it back on and continued with same problem.
A D V E R T I S E M E N T S
- Wichita , KS, USA