This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On October 20, 2020 I was driving my 2019 Ford Mustang 5.0 GT to work. As I was driving down the highway, I began to smell a burning plastic odor. It got stronger so I pulled my car over on the shoulder to inspect it. I got out and got down on my knees to check around my steering column, under my dash and driver seat but saw nothing however the odor of burning plastic got stronger. I went around to the passenger side and did the same inspection as I did on the drivers side. As I was doing this, I looked up and saw smoke coming from up under my driver's seat. I ran around to the driver's side and fire was coming up from under the seat and shooting up the back of my driver's seat. I grabbed my purse and work booklet, grabbed my phone and dialed 911. The inside of my car was completely engulfed in flames in less than 1 minute. Traffic stopped on the highway due to the small explosions and flames. Fire trucks, highway patrol and sheriff's started showing up and a short while later the car was finally extinguished and towed away.
- Obion, TN, USA
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- Obion, TN, USA