This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the contact was unable to manually shift into third or fourth gear on a manual transmission. The vehicle was taken to Town & Country Ford located at 6015 preston hwy, louisville, ky 40219, where the vehicle was kept for 31 days for repairs. The contact stated that when the vehicle was returned, the failure recurred and was much worse. The vehicle was taken back to the same dealer and the technician stated that there was no additional assistance that could be provided; stating that the repairs were performed per the manufacturer's specifications. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 13,000.
- Louisville, KY, USA
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- Louisville, KY, USA