This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Mustang. While the contact's wife was driving at an undisclosed speed, there was a grinding sound coming from the vehicle and the vehicle jerked abnormally. In addition, the contact stated that the TPMS warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact was provided with the cost of a diagnostic test fee. The vehicle was taken to an independent mechanic where it was diagnosed with valve body failure. The contact was informed that the valve body needed to be replaced. The vehicle was not repaired. The contact was informed of Technical Service Bulletin: 21-2115. The manufacturer was made aware of the failure and a case was filed. The contact was also informed of Technical Service Bulletin: 10R80; however, the contact was informed that the repair was not covered under the program. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 44,113.
- Buford, GA, USA
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- Buford, GA, USA