The parking brakes do not engage or release, perpetually stuck in-between (half-engaged). The handle inside the car can travel all the way to the top, but brakes do not engage enough to keep the car from rolling down my driveway without a brick under the tire. Upon inspection, it is obvious that the lever that controls the brakes does not release on either rear caliper (it only moves up - to the fully engaged position, but does not release). This began happening in 2019, but considered it normal wear. In 2021, the car started rolling back on hills. Ford was not helpful with the issue. I followed a service guide for adjusting the tension on the cable. This improved the situation until early 2023. Now, all of the adjustments are at max and the parking brake is inoperable. As Ford was previously unwilling to help, I'm hoping NHTSA can assist. Parking brakes should not fail after 1 year. They are not a wear item.

- Novi, MI, USA

Brake lights stay on after releasing pedal, sometimes also after parking car and turning off.

- Mechanicsville, VA, USA

The collision avoidance system has braked hard on me three (3) times when there wasn't a car in front of me. The first time a car had already turned right onto an intersecting street, the second time a car had turned left into a driveway and the driver was already getting out to get his mail, and the third time a car had stopped in the left turn lane and I was approaching in the lane next to it. I'm concerned that this may cause the car behind me to rear end me since the cars weren't near me and there was no reason to brake. On 3/15/18 I took the car to the service department of crossroads Ford in wake forest, nc (ref. Invoice no. Focs964640) who examined the car and determined "cruise control working as designed at this time."

- Fuquay Varina, NC, USA