This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The passenger side door keeps unlatching itself. So, when I am driving on a street, I will sometimes occasionally get "Passenger Side door Ajar" warning message that pops up on my dash, and sure enough, the door is open. I have to lean over and quickly slam it shut. I've noticed this happens particularly when driving on a bumpier road. I know there has been similar recalls for this same problem on the driver side door that was mentioned on - NHTSA CAMPAIGN NUMBER: 17V168000.
Passenger door comes ajar while driving down the road. I was not leaning against the door and while I was driving the door became ajar enough so that wind was flowing as if the door was cracked open.
Passenger door became partially unlatched while driving at highway speed over rough pavement. This is the second time this has occurred. Both times the dashboard warning light came on to let us know it was unlatched, but we are certain that it was completely closed when initially getting into vehicle. Online Q&A sites confirm multiple others with this experience and no recalls or TSB to this date.
Passenger door came unlatched on the highway going approximately 70 mph once on 10/6/2023 and again the next day on 10/7/2023. First, the driver heard the door click and then hear wind and then the door ajar alert sounded on the dashboard.
While on the freeway, my passenger door unlatches and opens. The warning indicator goes off that a door is open and it is free from the locking mechanism, requiring the door be opened and pulled closed while in motion. The door has done this repeatedly for over a year. Most recently, it opened and almost hit another vehicle on the road. This is incredibly dangerous and a panic inducing concern that occurs with no advanced notice. The door has been checked and verified as securely fastened before departing every trip and it still happens.
- Detroit, MI, USA
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The passenger door opened while the vehicle was moving on the highway. This has happened twice in the last 2 months. The dash warning illuminated to let me know.
There is a crack in the metal weld of the vehicle by both top corners of the windshield. This crack has allowed water into the interior of the car and soaked the side airbag in between the driver door and windshield.
The passenger door opened by itself by driving in a highway. There was no one seating in the passenger seat, no bumps, just in the middle of the highway at 65 miles per hour. Is the 4th or 5th time this happened the last year
Door would open while driving, warning lamp would then appear "door ajar". Happens to both passenger and drivers side. Has happened 48 times, since June 2020. It happens at different speeds, anything from 70 mph, to pulling into a parking stall (2 mph). Dealer looked at it, they said they consulted Ford, and there is nothing they could do. (Today, (4/1/22), it happened 3 times in 1 day, passenger side twice, and drivers side once) I fear for my safety and the safety of my passengers.
When driving on highway 60-80 mph after maybe 40-50 minutes the driver door unlatches, the door Ajar alert comes on. The passenger door has also opened, not at the same time. The problem is mostly the driver door. It is very traumatizing to be driving and feel the door unlatch at high speeds on highway. I have reported this multiple times please issue a safety recall to include this model as well.
The passenger door has unlatched randomly 3 times in the span of 1 year, first time I thought the door was not properly closed, It happened twice yesterday and I'm sure the door was correctly closed. Q:What component or system failed or malfunctioned, and is it available for inspection upon request" A: Door latching system. Yes it is available Q: How was your safety or the safety of others put at risk? A: The left door unlatches randomly while traveling on the highway. My wife was seating in the passenger seat yesterday when it happened. Door could have opened if she was leaning on it. Q: Has the problem been reproduced or confirmed by a dealer or independent service center" A: It has happened 3 times, always on the highway traveling at highway speeds in the span of 1 year, I thought the first tie I left the door open, it happened twice yesterday, I'm sure the door was correctly closed. No dealer have tried to reproduce it (I doubt they can) Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others" A: No Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" A:. No only the door opened message in the dashboard after the door unlatches.
Paint has started chipping away from around the rear windshield. Started chipping away at 36,000 miles. When I finally noticed I took it to service and they said I was out of bumper to bumper warranty. Nothing could be done. I checked online forums and this is a common issue with the 2017 grabber blue Mustang.
Two times within the last two months, my passenger door has become ajar while driving down the highway. When I stopped and went around the car to shut it back completely, it was opened quite a bit - approx two inches or so. I was shocked and this is very scary. I have read many many other people have had this same problem with their 2017 convertibles and other year models as well and this is dangerous. I suggest you put a recall out for my model before you end up getting sued for a wrongful death where someone falls out the door.
While driving (varying speeds) the passenger or driver's door would open. The warning would say "door ajar". it has happened 8 times in the last year. Dealer said it was not a recall issue, and could not fix it because they could not recreate it problem.
I was driving approximately 40-45 mph and T- boned another vehicle that pulled out in front of us. I slammed on the brakes, and slowed our speed down as much as possible. The driver side airbag knee airbag deployed. The passenger side attempted to deploy but didn't.
I was traveling down the highway at approximately 60mph when the hood of the car flew up (came unlocked) it came into the driver's side windshield. The right side of the hood broke loose from the car and the hood wrapped around the drivers door making it impossible to exit the vehicle. There is a hood latch problem. I was able to exit the car through the passenger side.
Passenger door will open on its own at highway speed. This has happened multiple times. Mileage at first report 32,783. Door remains latched but is not sealed and triggers door open alerts and dome light.
Passenger door opened going 75 mph 3 times on I95 from fl back to ga and once turning a corner on a side street.door were locked.I have had it replaced and kept the fauly part.
A D V E R T I S E M E N T S
- Orland Park, IL, USA