This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Mustang. The contact stated while driving 70 MPH, the front passenger's side door unlatched unintendedly, and became ajar. The contact stated that the failure recurred while driving at various speeds. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that the VIN was not included in NHTSA Campaign Number: 17V168000 (Latches/Locks/Linkages). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 177,000.
The passenger door opened while the vehicle was moving on the highway. This has happened twice in the last 2 months. The dash warning illuminated to let me know.
passenger side door pops open while driving at high speed after small bumps in the road. This has happened at least a dozen times. Is Ford waiting for a child to fall out of the car?? A google search turns up many complaints on the same issue
The contact owns a 2017 Ford Mustang. The contact stated while driving 60 MPH, the front driver's side door or the front passenger's side door was inadvertently unlatched. The door lock chime reminder engaged and the door lock warning light illuminated. The contact veered to the side of the road. The contact then opened the unlatched door and closed it again. The contact stated that the failure had been reoccurring on both the front driver's side and the front passenger's side doors. The contact notified an unknown Nissan dealer, who sold her the vehicle, of the failure. The Nissan dealer referred the contact to the Ford manufacturer. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall related to the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 45,000.
The passenger door latch failed when driving at higher speed (70 mph). While driving on the turnpike at 70 mph, the passenger door unlatched while the passenger seat was occupied. The car had to be pulled over and come to a complete stop in order to close the door and have it re-latch. This happened twice in the span of an hour. It has happened on three other occasions but was thought to be a one-off occurrence each time.
- Jupiter, FL, USA
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Door would open while driving, warning lamp would then appear "door ajar". Happens to both passenger and drivers side. Has happened 48 times, since June 2020. It happens at different speeds, anything from 70 mph, to pulling into a parking stall (2 mph). Dealer looked at it, they said they consulted Ford, and there is nothing they could do. (Today, (4/1/22), it happened 3 times in 1 day, passenger side twice, and drivers side once) I fear for my safety and the safety of my passengers.
Traveling on highway passenger door became unlatched giving a door ajar warning on the dashboard. Door had been closed properly. Stopped and closed door again. About a half an hour later the driver side door became unlatched on the highway giving a door ajar warning on the dash. This door had also had been properly closed.
The contact owns a 2017 Ford Mustang. The contact stated that while his wife was driving 45 mph, the passenger-??s side front door inadvertently opened. The driver reached over and closed and locked the door however, the failure recurred. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 60,000.
The passenger and driver's side doors have both opened/become unlatched at different times while driving on the highway. The vehicle is available for inspection. My safety was put at risk as there was traffic on both sides which could have hit the opening door. There were no warning lamps. A symptom was the driver's side window going up and down about 1/4 of an inch.
The contact owns a 2017 Ford Mustang. The contact stated that while driving at various speeds, both passenger's and driver's side doors became ajar without warning. The contact stated that the latest failure nearly caused him to fall out of the vehicle while his friend was driving 60 mph. The manufacturer was informed of the failure and informed him that the VIN was not under recall and that all warranties on the vehicle had expired. The vehicle was not repaired. The failure mileage was approximately 60,000.
The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 30 mph, the passenger's side front door inadvertently opened while the vehicle was in motion. The contact stated the passenger's side door ajar light was illuminated. The contact manually closed the door. The vehicle was taken to quick lane at bolton Ford (1500 E college St, lake charles, la 70607) however, a diagnostic test was not performed. The manufacturer was notified of the failure. The contact was transferred to the NHTSA hotline. The failure mileage was 109,558.
Passenger door will open on its own at highway speed. This has happened multiple times. Mileage at first report 32,783. Door remains latched but is not sealed and triggers door open alerts and dome light.
The contact owns a 2017 Ford Mustang. The contact stated while driving 70 mph, the passenger's and driver's door opened automatically. The contact stated that vehicle was unsafe while driving due to the doors opening automatically. The contact stated passenger's and driver's door ajar warning lights were illuminated. The contact stated that the failure was related to NHTSA campaign number: 17V168000 (latches/locks/linkages). The vehicle was taken to local dealer prime Ford - saco located at 857 portland rd, saco, me 04072, who stated that repairs would be out of pocket since there was no recall associated with the vehicle. The vehicle had not been diagnosed nor repaired as of yet. The manufacturer was contacted who referred the contact to NHTSA. The failure mileage was approximately 60,000.
Passenger door opened going 75 mph 3 times on I95 from fl back to ga and once turning a corner on a side street.door were locked.I have had it replaced and kept the fauly part.
While driving my 2017 Mustang convertible at highway speeds, the driver and/or passenger door randomly opens. This has happened a few times now. There is a recall open right now for 2015 Ford Mustangs with the same exact problem.
I was driving on return trip on highway April 70 miles hour for about 45 min and door driver unlatched by itself, although it did not open all the way it still scared me to death. The alert came on saying door is ajar. I stopped to open and close door fully.
While driving on highway approximately 60-70 miles hour after approximately 1 hour driver door opens by itself. I can feel the door release and light comes on saying the door is ajar.
The passenger door opens while the vehicle is about 30 mph. This has occurred 4 times in the last two months. This has occurred in city streets, running straight and while turning. Something is electrically triggering the door to open.
A D V E R T I S E M E N T S
- Sarasota, FL, USA