The contact owned a 2016 Ford Mustang. The contact stated while driving at an undisclosed speed, a rattling sound was present and several unknown warning lights illuminated. In addition, the power steering did not function as intended and the steering seized. The contact stated that the vehicle was very difficult to steer. In addition, the contact stated that due to the failure, the vehicle veered off the road, went through the woods, and damaged 60 feet of ranch fencing. The vehicle was towed to a local tow yard. The contact sustained bumps and bruises. In addition, the contact stated that he now suffers from anxiety because of his fear of driving. A police report was filed, however the information was unavailable. The contact stated that when he visited the dealer to pick up the spare key, the dealer provided him with new suspension parts. The contact was informed by the dealer that, due to the busy shop schedule, the parts were not replaced before the vehicle was purchased. The contact stated that he was informed to either replace them himself or bring the vehicle on a later date to have the repair performed. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.

- Del Rio, TX, USA

2016 Ford Mustang V6 convertible with 75,000 miles. I went into the gas station for 3 minutes, came out and car would crank but not turn over. Car needed to be towed to auto mechanic. Turns out the fuel pump was garbage. The car is only 4 years old. Ridiculous. Also, around 40,000 miles, it started to sound like I was driving a covered wagon, as every bump in the road made the car sound as if it was going to fall apart. The mechanic tells me 3 of the 4 control arms (suspension) are completely shot. Again, ridiculous. Junk car. I've had dozens of cars and many with well over 120,000 miles and never once have I dealt with a fuel pump nor control arms. Again, the car is only 4 years old. All parts for these 2 fixes have been on back order for a month. I must not be the only one dealing with these 2 issues. This needs to be a recall!

- Madison, WI, USA

All upper and lower control arms have had to be replaced on front of car due to squeaking and popping noises coming from them. Also heated and cooled seats went out due to plug shorting out.

- Chapel Hill, TN, USA

Car started to vibrate when I drive it in the highway normal speed and not issues with mounts. Mechanic can't figure it out.

- Yucca Valley, CA, USA

I have had two collision in my vehicle and the air bags did not deploy either time. Both were at a rate of speed approximately 50 mph. One was a rear end collision that was on the drivers side rear. The other was to the driver side wheel and light area. The rear collision I was in motion about 10 mph and was struck at approx. 50 mph. The frontal collision I was traveling about 40 mph and was struck moving at approx. 40-50 mph. This complaint is in regards to the frontal collision. I have photos but cannot get them to upload but provide them for further investigation.

- Houston, TX, USA

My car keeps overheating and consyming to much oil I check it everyday and its a 2016 Ford mustag ecoboost 2dr coupe with only 40000 miles

- Rosemead, CA, USA

I was driving my 2016 Mustang GT base model down a straight road with the traction control "on" and the car randomly locked all of the wheels and turned sideways into oncoming traffic and only stopping when I hit a curb. While sliding there was no throttle or brake control because the traction system locked all four wheels. I went to the Ford dealer previous to this instance to complain that the front suspension was noisy and the vehicle was hard to control on certain road surfaces and it felt very unsafe. After giving them this information they scheduled me for an appointment a week later and let me drive off. Subsequent to say, the vehicle totally lost control 3 days before the appointment. Road surface was dry, it was sunny 94 degrees and I was traveling at 40mph on a straight road and my vehicle has 26K miles. The noise and control issue was miniscule but existent on the vehicle at 14K miles and only kept getting worse. I notified the dealer of the possibility of a safety issue because of the circumstances and they were very defensive and more concerned about charging me for the damages that resulted from the vehicle malfunction. I requested that the computer logs be preserved and sent to Ford as it may be a safety issue and I was told that they would charge me extra for that and that it would be quite expensive as to discourage me from reporting it. I retained a printout of my initial complaint that was documented at the dealer upon my initial visit. Vehicle is currently under factory warranty and is being diagnosed for the front suspension noise issue.

- San Antonio, TX, USA

The contact owns a 2016 Ford Mustang. The contact stated that the front passenger side tie rod assembly failed while the driver turned at low speeds, and the vehicle abruptly vibrated and shook. The driver was able to pull the vehicle over onto the road shoulder. The contact placed the vehicle into reverse. While reversing, the front passenger side tire separated. The vehicle was towed to the dealer where it was diagnosed that the front passenger side lower tie rod assembly bolt failed. The bolt was not securely fastened and threaded the tie rod assembly, which caused the tire to separate. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 409.

- Manhattan, KS, USA