The contact owns a 2015 Ford Mustang. The contact stated that while driving at an undisclosed speed, the front passenger's side seat belt and air bag warning lights were illuminated, while there was no passenger occupying the passenger seat. The vehicle was taken to the dealer where it was diagnosed with a faulty Occupant Classification Module (OCM) sensor. The dealer informed the contact that the Occupant Classification Module (OCM) sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 62,000. Contact Additional comments: The seat belt and air bag warning lights will turn on randomly and at all different speeds. There seems to be no correleation when the sensor decides to fail. Richmond Ford West said they had never seen this failure before. They advised that if their was a person in the passenger seat, the lights were illuminated (sensor not working) and the car was to get into a crash, the airbags would not go off. Current, I only drive the car alone. I talked to Ford Customer Service about this clear safety issue and concern, they said they would not offer any help in the repair and it would cost $2000 ($1600 for the part and $400) for the labor. This appears to be a very rare, but significant safety issue for the car for a part to randomly fail through no fault of the owner.

- Richmond, VA, USA