This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2015 Ford Mustang GT was in an accident, where I rear ended another vehicle. The front end was pushed in about 3-4 inches to the point where the drivers door no longer opens and the hood no longer closes, this prompted the knee airbags to go off, driver side airbag went off perfectly fine, however driver side deployed only half way (more like 1/4) which rendered it defective. Spoke to 2 separate Ford dealerships about it and was told they don't know how an airbag is supposed to work because they did not design it. Recorded the small conversation I had with the Ford dealership service rep, was short because they wouldn't help me, they just basically cut me off and as you can see the airbag failed to deploy properly. Https://www.youtube.com/watch?V=kb-umsm7ih0.
- Los Angeles, CA, USA
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- Los Angeles, CA, USA