The contact owns a 2015 Ford Mustang. The contact stated that while operating the vehicle in rush hour traffic, the vehicle experienced total brake failure and the brake failure message had displayed. The contact had to use the parking brake to stop the vehicle while in bumper-to-bumper traffic. The contact indicated that the vehicle had been serviced by the local mechanic on multiple occasions for the same failure and the brake master cylinder and brake booster were replaced. The vehicle was also taken to the local dealer who readjusted the brake pads but the failure continued. The contact also indicated that the failure had occurred during very hot temperature days. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 67,000.

- Queen Creek, AZ, USA

The contact owns a 2015 Ford Mustang. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic); however, while driving with the cruise control activated, the brake pedal was depressed but instead the vehicle accelerated and failed to stop as needed. The contact stated that an excessive amount of pressure was needed to depress the brake pedal while stopping the vehicle. The contact stated that the failure only occurred while the cruise control was activated. The contact had taken the vehicle to the dealer and the mechanic was also able to duplicate the failure. The dealer diagnosed that the cruise control had malfunctioned and caused the brakes to not operate as needed to deactivate the cruise control. The dealer replaced the cruise control switch; however, the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000.

- High Point, NC, USA