My 11 year old daughter was waiting in my parked car in a parking lot for me and absentmindedly twisting one of the seat belts around her wrists. The seatbelt locked and as she tried to get it to release, the belt went in further and her hands were tightly bound to the seat where the shoulder belt retracts. She was unable to free herself and was screaming for help. She was finally able to reach her phone on the floor by kicking off her shoes & then using her toe to tell "siri" to call mom. When I got outside, I could not free her and her hands were turning purple. I had no choice but to cut the seatbelt off. This is not something I would ever have anticipated. It worries me that a younger child could play with it and fall asleep for example, and the parents may not realize until it is too late.

- Tucson, AZ, USA

The contact owns a 2014 Ford Mustang. While driving at 60 mph, another vehicle crashed into the rear of the contact's vehicle. In addition, the seat belt pretensioner failed to retract causing the contact to strike her nose on the steering wheel. The contact's nose was bruised, but no medical attention was required. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 25,000.

- Spring, TX, USA