This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Updated 11/18/15 updated 1/12/2016 updated 01/29/16
I received a recall notice from Ford in July of this year concerning defected air bag deployment on driver side. It is now the middle of September and no further actions have been taken. Am I to wait until an accident occurs before repairs are made, or can something be done to speed up this recall/repair process?
Letter from congressman duncan on behalf of constituent re 2014 Ford airbag recall notice. The consumer was informed the parts were not available. Updated 02/01/16.
The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
- Marshall, TX, USA
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The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part was unavailable to perform the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of issue. The contact had not experienced a failure.
Car not drivable due to unsafe airbag that may cause serious injury or death if deployed. I contacted Ford they have no date as to when the car can be repaired. According to the Ford representative christal chaky the car is safe to drive despite the faulty airbag.
I thought, after several calls to NHTSA, my complaint would appear along with the others on this site, but since it hasn't, I am filling out this form to be part of the group getting nowhere with either Ford or NHTSA since I received (unacceptably late) notice of the airbag recall, since it is agreed there won't be any fix anytime soon. This is the only vehicle in my household, and I have not been able to and won't (because I value my face and my life) drive my car for the three weeks since I received the notice which said it could cause serious injuty or death. Neither Ford nor NHTSA have done anything to assist me - no loaner, no buy-back, no replacement car. This is unacceptable. The important safety recall I received is a meaningless, empty shell since it provides no solution to or assistance with a life-or-death problem. Since I was even told by one of the many pass-the-buck people I spoke to on the phone that the notice doesnt mean that you cant drive your car?! - be it known that if I did have to drive my car because you have given me no alternative, if I am injured or killed your recall notice does not absolve the co. Or the gov't of anything! you cannot scare someone by a letter saying your car could kill you, and then tell them to drive it! you cannot sell someone a defective car, and then not provide another car pending a repair! you cannot recall a car that may result in serious injury or death, and not pull it from the road! the piece of paper I received with the rest of my junk mail means nothing without a solution. I have now made a complaint against Ford under the lemon law, and if they continue to fight me, I will take any and all action as far as I have to to receive a full refund of what I paid for my car, but also including punitive damages for not helping their customers pending a fix (as other car co's are doing).
The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the parts were not available. The contact had not experienced a failure. Updated 08/26/15.
The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part. The manufacturer was notified. The contact had not experienced the failure. Updated 10/19/15. Updated 11/02/15.
Letter from senator nelson on behalf of constituent re 2014 Ford Mustang recall. The dealer informed the consumer, the parts were not available. Recall # 15V319000.
The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
On 08/02/15, I was driving my 2014 Ford Mustang. I was struck on my passenger side while making a left turn. As a result my air bag deployed causing a concussion and a laceration across my forehead requiring medical attention and 23 stitches. I also received a brush burn across my left forearm.
The contact owns a 2014 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) and stated that the part needed was not available. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
I am complaining because I received a letter that if I was to get into any crash my drivers side airbag will deploy and send out metal particles that will seriously injure me or cause my death. Not to mention hurting a passenger. I called Ford and they said the parts won't be in until the end of the year, possibly. So it could be longer. So everyday I have to drive a death trap knowing if I get in an accident within this time I could die or be seriously injured. I do not like that I have to wait and just hope nothing happens before they do something about this situation. They are putting people's life in danger. I just survived cancer and I'll be [xxx] if I am going to die because of Ford Motor Co. I asked them about a loaner car....they said no. They said the car is okay to drive....well no it isn't....everyday I worry and at anytime something could happen. I asked if I can get them to deploy the bag until they get the part (I would rather have no airbag (like in the older days), then to have an airbag that could kill me). I am considering going to the news (not sure what they will do). I am sooooo very upset. I just bought this Mustang in Jan this year. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The car was making a dry pass by at a drag strip (non racing) while driving the car ignition cut off, causing a loss of control. Car hit rear quarter panel and then hit the front tire and suspension ripping the front bumper off. Driver was injured but not bad. Had car towed to a Ford dealer, where we were told we would have to pay $4,000 to have a Ford represenative look at, to determine cause for the car to shut off and air bags not deploy.
I was T boned in the passenger door the kid that hit was probably traveling at about 55.. Y car was totaled and not one air bag deployed. The light is on like they did but not one came out.
A D V E R T I S E M E N T S
- Earle, AR, USA