While driving on the interstate the steering control module stopped working resulting in total loss of no power steering assist. Vehicle only has 1,4711 miles. Second time this incident has occurred. Major hazardous malfunction of control module possible resulting in a accident. No warning was give on dashboard indicator. This vehicle is a hazard on roadways and putting other drivers and citizens at risk of serious bodily injury. Vehicle should not this problem with the current miles. Contacted Ford Motors Corp. refuse to acknowledge my safety concerns and refuse reimbursement for repairs. This will happen to other Ford and will result in possible injuries or deaths.

- Richmond, CA, USA

The contact owns a 2013 Ford Mustang. The contact stated that while driving 50 MPH, the transmission downshifted, and the RPM was elevated. The vehicle then shifted into LIMP Mode and drove erratically. The contact stated that several unknown warning lights were illuminated. Additionally, the fuel gauge was indicating that the fuel tank was empty however, but there was fuel in the tank. The contact stated that the speedometer showed the vehicle at 0 MPH while the RPM was elevated. The vehicle was taken to the dealer; however, no failure was found. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 90,000.

- Hohenwald, TN, USA

I bought this car through carvana. They mentioned it had no issues, after 6 months of driving I noticed the car is literally flooded inside and the electrical does not work well at all. I spent alot of money trying to fix the electrical including the wipers and AC yet both keep getting destroyed. Sometimes my traction system will go off and on and it's just so annoying how the water damage is eating away at a car I'm stuck overpaying for. It is a nightmare

- Sarasota, FL, USA

2013 Ford mustang stalls and completely shuts down losing all power. Recall was not issued for my vin [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Conroe, TX, USA

I have a 2013 Ford Mustang V6 coupe with Automatic transmission. I purchased the car Certified Pre Owned through Ken Grody Ford in Carlsbad, CA with Less then ~11,000 miles on it in 2/2014. I have been complaining of a jerk/ knock at ~ 1-1.6 RPM-??s when idling & driving in stop and go traffic/ off ramps/ on ramps and parking lots - it appears to come from the transmission area. Fast forward to complaining over the years during service intervals ~ 2x a year for for the works service - oil/ lube/ etc, dealer did a Transmission Control Module computer reset & advised to monitor for symptoms in 11/2020. As covid was present, the car wasn-??t driven much during. However the knock/ jerk between 1-1.6 RPM-??s has always been present, even returning after the TCM reset. Dealership was notified, and neglected to return calls or follow up. Fast forward to 9/15/2022, after 3-4 wks of calling and leaving voicemails to no avail from the dealership service department manager/ dealership. I set up an appointment for 9/15/2022. On 9/5 & night of 9/14/22, the car instrument cluster lighted up with all notifications, and dashes for the total mileage on the car, orange wrench light - indicating Ford Limp mode, and low fuel popup (car was just fuels 1 hr prior to driving from Costco for grocery) I left and drove up a hill when this occurred as I was going 40-45 miles per hour the speedometer dropped to 0 MPH & the car barely drove beyond 5-15 MPH. I pulled over at the nearest local street from The hill parked the car and powered off the engine. I had a OBDII Tool that indicates: Global OBD FORD. P0720(1 / 1) Output Shaft Speed Sensor Circuit. Severity 2 of 3. I finally heard back from dealer after calling & escalating between 9/15-9/19, once I got ahold of the customer relations managers assistant she said the service manager/ customer relations manager would call back by today 9/20/22. The service mgr states I am out of WTTY & need to cover cost of repair myself. TSB for trans. is attac

- San Diego, CA, USA

My mother bought this car brand new, the neighbors hacked into the sync system once and had issues out of radio since, but she's not concerned over that, the 6speed transmission will shift on its on, be running 55 and downshift to first, and go to pull out in 6th and had almost got her hit more than once, I hooked computer to it reset everything to factory except the my key and bluetooth which neighbors hacked, but I took down the rd and driving normal to set shifting points, I was in a 60 mph zone going 55 and luckily no one was behind me it decided that 1rst gear was nessasary gear at 55 and I fish tailed until I shifted into N, but she is older and just paid it off, and now since police wouldn't help us against their own family I. wash co tn we had move and her car is only way she had to work, my cars are also electronically disabled at this time, only car I have is manuel trans and she can't shift gears, she helps everyone and is a nurse yet we can't get an one help her and where she moved had broke her, please tell me a way I can get her a reliable fix, from what I've seen Ford should went a recall. She has no choice but to take her chances since my car gas tank was sugared, it's getting worse and only does in certain areas near sub stations for some reason.and I am disabled but not drawing anything just work on cars, since gateway auto body shut down, trying my best just get by. Any help or references would be appreciated.

- Mosheim, TN, USA

I bought a used 2013 V6 Ford Mustang used in August 2019. Almost since the begining I've had a problem with it stalling out. The engine itself doesn't stop running but the car loses acceleration and it does not accelerate when the gas is pressed. This has mostly happened when the car is in motion but has also happened when not moving. It has happened mostly while on city streets. This has today I had a problem with this and the check engine light came on. I put a code reader on the port and received the code "P2111 throttle actuator control system stuck open." I believe this is the same problem that was alleged with the 2005-2012 Ford escape vehicle. Https://www.ncconsumer.org/news-articles/Ford-issues-extended-warranty-to-cover-throttle-body-assemblies.html

- Charlotte, NC, USA

After having my car for 5.5 years, it started to shift gears on its own (it's an automatic) and brake/stall when I'm going low speeds. Especially when I'm at a stop light or stop sign, it will not allow me to accelerate (been stuck in middle of intersections about 5 times) even with my foot on the accelerator. The engine does not shut off...so I will turn my car off and back on to get going again. One time I was on the free way with a full tank of gas going 65 mph and my dash board went completely red and speedometer went to zero...the car did not stop until I manually turned if off on the side of the road. Also, it once did the opposite when I was trying to brake before a red light, the car jolted/accelerated forward while my foot was on the gas. I've replaced the air filters, battery, alternator, and engine's wire harness (all at separate times) and the issue remains.

- Hayward, CA, USA

There is a recall on the tashaki airbags I've been waiting for over 5 years to get an airbag I had a 2005 Ford Mustang it needed an airbag that car has since been traded off then I bought a 2013 Ford Mustang and it's the same thing if the airbag but with this 2013 Ford Mustang the lights keep flickering on and off they fade in and out they'll come on and then they'll go out and come back

- Leesburg, FL, USA

I was driving down I-35 in the arbuckle mountains in Oklahoma going 70mph when my car suddenly disengaged the cruise control and downshifted to first gear. It felt like the brakes were being applied forcefully and then the car returned to driving normally. This happened two more times until I was able to pull off on the shoulder as I had almost gotten into an accident the first time it did it. During this time the car was in the drive selector and when the problem would happen the car would show it had entered sport mode and then the downshifting would occur. This would happen without warning and suddenly, without any input from me. This terrified me as I was going at such a high speed and it was sprinkling out and a car was following closely behind me. Luckily I was not involved in an accident. We had the vehicle towed to a nearby Ford dealership to be looked at and are awaiting the results. As I researched the problem later that night I found that many Ford 2011-2012 vehicles had been recalled for the exact same issue. Mine is a 2013 model and was not included in the recall, therefore I was unaware of any problems with the vehicle.

- Lantana, TX, USA

I'm a long time Ford owner. In July, 2017 the electronic power steering on my 2013 Mustang GT which had less than 40K miles, malfunctioned which in turn resulted in the loss of traction control, ABS and other electronic assist functions. After being informed that my warranty was expire, I was quoted over $2.2K. Annoyed that a low mileage car which was less than 4 years old could have an issue like this, I chose to drive it without power steering. Fast forward to January 2018, I brought the car to the dealership for an oil change which happened to lose all steering function while in their possession. The dealership explained that the car was a ticking time bomb and that I should be grateful that the steering didn't go out while I was on the road. I was blown away because they never informed me that I would lose all steering in the original diagnosis 6 months earlier. I contacted Ford Consumer Affairs and they just filed it away and don't want to acknowledge the issue due to the potential liability it can face for selling cars with faulty steering that are likely to fail on the road. Ford's power steering issues are well-known, but the associated catastrophic steering failure is not. Basically, if you drive a Ford product and the power steering goes out, you are driving a death trap.

- Willow Springs, IL, USA

While driving vehicle less than a mile from my home noticed I had no air when I hit the ac button as it was very warm day this has happened intermittently in the last 2 years, so I pulled over and turned the car off and restarted and the air and A/C began working. I took into Ford when car was still under the 3 year 36000 mile bumper to bumper warranty for this issue and was basically told they could not do anything since it was no occurring at that time. I have also had issues with windows fogging up while driving after just starting the vehicle since owning it. This car also has a defective clear coat finish on the back of vehicle trunk area. The clear coat on the black panel of the trunk is peeling off this car is only 4 years old and this is completely unacceptable. I cannot believe the clearcoat is peeling off as badly is it is. I am embarrassed to drive this car with the clearcoat peeling off the way it is. This should not be happening at all. I have owned Ford vehicles my whole life and am extremely disappointed with the quality of this Mustang(which I had to save my money four 4 years before I could buy one) I had a 1995 Mustang GT for 13 years never had any issues with the paint on it. I have always bought Ford but I will never buy another Ford vehicle again. I still cannot believe the finish is peeling off on a 4 yr old vehicle. I am also very unhappy with the fact that I had to drive my car for over a year and a half with defective drivers side airbag before they actually replaced it. I had to reduce my driving until it was replaced almost a year and a half after receiving the recall notice.

- Fremont, CA, USA

Car seemed to have a miss when driving....after stopping and getting back in and starting car was apparently not running like it supposed to....also had no gas pedal control at all...was able to turn off and restart and get to a auto parts store to have engine tested ( at this time notice engine light on). Code given was P2111....throttle acuator control system stuck open upon doing research have found numerous complaints on same model car as mine....also Ford escape has same issue and Ford has extended warranty to fix the problem.......consumer satisfaction program 13N03. I contacted my local Ford dealer and they say not related to my car...apparently this may be the same issue as mine....no help from them though

- Smyrna , TN, USA

The contact owns a 2013 Ford Mustang. The contact stated that while driving approximately 70 mph, the headlights suddenly failed to illuminate while activated. In addition, the entire instrument panel became inoperative. The failure occurred for a few moments. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 9,700.

- Winchester, CA, USA

The vehicles interior door panels will rattle while the car accelerates and when the vehicle stereo is playing. The vehice has been in to have this addressed numerous times and multiple dealers are unable to repair the issue. Door panels have been replaced to no avail. This is very distracting and may impair ability to hear what traffic is doing around the vehicle.

- Phoenix, AZ, USA

Incident: While waiting in the left turn lane for the left turn light to turn green I had my foot on the brake. I was behind another left turning vehicle. When the light changed I took my foot off the brake so to apply pressure on the accelerator. However, before I put my foot on the accelerator the vehicle lunged forward. Fortunately, I was able to reapply brake and the car stopped. This took place on level ground on South bound highway 19 at henry St. In kona.

- Pittsburg, CA, USA