My mother bought this car brand new, the neighbors hacked into the sync system once and had issues out of radio since, but she's not concerned over that, the 6speed transmission will shift on its on, be running 55 and downshift to first, and go to pull out in 6th and had almost got her hit more than once, I hooked computer to it reset everything to factory except the my key and bluetooth which neighbors hacked, but I took down the rd and driving normal to set shifting points, I was in a 60 mph zone going 55 and luckily no one was behind me it decided that 1rst gear was nessasary gear at 55 and I fish tailed until I shifted into N, but she is older and just paid it off, and now since police wouldn't help us against their own family I. wash co tn we had move and her car is only way she had to work, my cars are also electronically disabled at this time, only car I have is manuel trans and she can't shift gears, she helps everyone and is a nurse yet we can't get an one help her and where she moved had broke her, please tell me a way I can get her a reliable fix, from what I've seen Ford should went a recall. She has no choice but to take her chances since my car gas tank was sugared, it's getting worse and only does in certain areas near sub stations for some reason.and I am disabled but not drawing anything just work on cars, since gateway auto body shut down, trying my best just get by. Any help or references would be appreciated.

- Mosheim, TN, USA

I'm a long time Ford owner. In July, 2017 the electronic power steering on my 2013 Mustang GT which had less than 40K miles, malfunctioned which in turn resulted in the loss of traction control, ABS and other electronic assist functions. After being informed that my warranty was expire, I was quoted over $2.2K. Annoyed that a low mileage car which was less than 4 years old could have an issue like this, I chose to drive it without power steering. Fast forward to January 2018, I brought the car to the dealership for an oil change which happened to lose all steering function while in their possession. The dealership explained that the car was a ticking time bomb and that I should be grateful that the steering didn't go out while I was on the road. I was blown away because they never informed me that I would lose all steering in the original diagnosis 6 months earlier. I contacted Ford Consumer Affairs and they just filed it away and don't want to acknowledge the issue due to the potential liability it can face for selling cars with faulty steering that are likely to fail on the road. Ford's power steering issues are well-known, but the associated catastrophic steering failure is not. Basically, if you drive a Ford product and the power steering goes out, you are driving a death trap.

- Willow Springs, IL, USA

Loss of power to the engine while driving. When this happens, the service wrench and check engine light comes on. Also, a sort of shuddering noise comes from the engine. When this occurs, I can not accelerate. The car pretty much goes limp and I have to pull over and restart my car. It could be from an electronic throttle body failure. This has happened five times.

- Carville, LA, USA