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10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
14 / 0
Average Mileage:
14,592 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Mustang seat belts / air bags problems

seat belts / air bags problem

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2011 Ford Mustang Owner Comments (Page 3 of 7)

« Read the previous 20 complaints

problem #85

Oct 212016

Mustang

  • miles

A D V E R T I S E M E N T S

Takata recall. Takata has declared bankruptcy (ch 11 case no. 17-11375 (bls)) and sent out postcards that states: "if your vehicle contains a defective or potentially defective airbag inflator and is under recall, contact your nearest dealership immediately to schedule a free repair." This recall has been in effect for over a year, and multiple contacts with local dealerships have led no where as they state that the parts are not yet available.

- Charleston, SC, USA

problem #84

Oct 012015

Mustang

  • 63,000 miles
Takata recall I was notified about two years ago that Ford was waiting on the part to repair the recall I have not heard from Ford and I am still driving a dangerous car that could kioll or maim me.

- Enterprise, AL, USA

problem #83

Jun 012016

Mustang

  • miles
Takata recall. The contact owns a 2011 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation Ford St. Petersburg (2525 34th St N, St. Petersburg, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- South Pasadena, FL, USA

problem #82

Oct 242017

Mustang

  • miles

A D V E R T I S E M E N T S

Takata recall I'm still waiting for available parts to fix the passenger airbag in my vehicle. The driver's side was remedied rather quickly a few years ago but have yet to receive notice that the passenger side can be replaced. Now, today, I received notice that takata holdings is filing for chapter 11 bankruptcy, which leaves me to believe the company will dissolve or be sold "free and clear" leaving me (and many others) with a vehicle that will never be properly made whole.

- Mckinney, TX, USA

problem #81

Oct 232017

Mustang

  • miles
Takata recall. The contact owns a 2011 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called town and country Ford (5041 Ford pkwy, bessemer, al 35022; 205-491-0000) and was informed that the manufacturer had not authorized a remedy. The manufacturer was made aware of the issue and confirmed that the remedy was not available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Warrior, AL, USA

problem #80

Jun 282017

Mustang

  • 108,562 miles
Takata recall. Airbags pushing passenger dash panels out

- Columbia, SC, USA

problem #79

May 312016

Mustang 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Ford Mustang. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in may of 2016. The dealer (gary yeomans Ford Lincoln, 1420 N tomoka farms rd, daytona beach, fl, 32124) stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable for repair. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated in July 2017 his wife had a brain bleed. If she was passenger in the car and air bag deployed and malfunctioned she could possibly die or be seriously injured. Updated 8/22/18

- Daytona, FL, USA

problem #78

Jun 012016

Mustang

  • miles
Takata recall - when the driver airbag was recalled, I specifically requested information regarding the passenger airbag and whether a similar replacement would be required. I was told there was no issue with the passenger airbag. I later came to find out a notice of the problem had already been posted and the dealer had misrepresented the facts. My car has sat in the garage for over a year. When Ford is questioned, they suggest NHTSA has deemed it safe to continuing driving. I suggest that Ford should assume the liability should I continue to drive the vehicle, however, Ford continues to identify NHTSA as being the responsible party.

- Jacksonville, FL, USA

problem #77

Jun 012016

Mustang

  • miles
Takata recall. The contact owns a 2011 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Tropical Ford (9900 S orange blossom trail, orlando, fl 32837, (407) 851-3800) was contacted and confirmed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Orlando, FL, USA

problem #76

Aug 232017

Mustang

  • miles
Takata recall for passenger airbag replacement taking to long to remedy and has been going on for years and the manufactures should be held accountable in a timely manner

- Fort Worth, TX, USA

problem #75

Jun 012016

Mustang

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Mustang the contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (penske Ford located at 8970 la mesa blvd ca 91942) and was informed that the parts were on backorder. The manufacturer was not notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

- Santee, CA, USA

problem #74

Jul 182016

Mustang

  • miles
Takata recall. The contact owns a 2011 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (elder Ford of tampa, 9560 N Florida ave, tampa, fl 33612, (813) 321-1234) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Tampa, FL, USA

problem #73

Jul 162017

Mustang

  • miles
Takata recall still haven't received notification that the passenger air bags can be fixed.

- Plano, TX, USA

problem #72

Jun 012016

Mustang

  • miles
"takata recall" the recall is well over a year old. Still no fix.

- Lewis Center, OH, USA

problem #71

Dec 152016

Mustang 8-cyl

  • miles
The contact owns a 2011 Ford Mustang. The contact received a notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted the walker Ford dealer at (727) 450-4250 and they confirmed the parts was not yet available. The manufacturer was notified of the issue and informed the contact NHTSA stated the vehicle was safe to drive. The contact had not experienced any failures. The VIN tool confirm part not yet available. Updated 11/03/17 the consumer stated the driver's aigbag was replaced. The pats were still unavailable for the passenger's side air bag.

- Clearwater, FL, USA

problem #70

Jun 012016

Mustang

  • miles
Takata recall : the first recall for the drivers side air bag was issued around may of 2015 and finally parts arrived to complete the recall around may-June 2016. Within weeks of that time a second recall was received for the passenger side air bag which is now dated 6/1/2016. It has now been over a year and no update for this current recall and Ford will not grant a loaner vehicle until the repair is made. My wife will not ride in the vehicle until the recall has been completed and over 1 year for a safety recall seems very irresponsible. Please help get my wife back into my automobile. I live in orlando Florida where heat and humidity are also considered to be factors in the air bag failures.

- Orlando, FL, USA

problem #69

Mar 012017

Mustang 8-cyl

  • miles
2011 Ford Mustang. Consumer writes in regards to driver side airbag issues. The consumer stated the driver's side airbag was repaired under recall but, the air bag and harness were faulty. The manufacturer did not offer any assistance. The vehicle was out of warranty. Updated 06/20/2017

- Bohemia, NY, USA

problem #68

Jun 012016

Mustang 8-cyl

  • miles
Takata recall. The contact owns a 2011 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The mac haik Ford dealer was contacted located in pasdena, tx, phone number: 844-329-5353 and confirmed that the recall parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/24/17

- Baytown, TX, USA

problem #67

Jun 152011

Mustang

  • miles
Takata recall. This problem is unexceptable I have been waiting for more than a year for the passenger air bag recall. I have a small child that has to use that seat on a daily drive. I cannot beleave that Ford is allowed to sell new cars that have the latest new air bags but I have to endanger the life of a small child every time I put them in the seat. This recall needs to have a highest priority that can be given there is no excuse for a modern car company not to fix all cars involved before they can sell any new ones. Ford does not want me as a grandfather that has lost a loved one becuse it puts new car sales over the saftiey of one that they have allready sold and collected the proffit on. The NHTSA needs to put pressure on them to fix the claymore mine!!!!! that is in my dash.

- Brooksville, FL, USA

problem #66

Jul 122016

Mustang

  • miles
Takata recall. The contact owns a 2011 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer confirmed that the parts were not available for the recall remedy. The manufacturer did not know when the parts would arrive. The contact had not experienced a failure. VIN tool confirms parts not available.

- Charlotte, NC, USA

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