This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was on my way to go do a clients hair on dec 1 2022 I was tragically hit by the airbag at a 2,000 force pressure My left side of my jaw is in pain As well as my skull I also have a condition on my chest musculoskeletal
I got into a wreck with a vehicle that past a stop sign hitting me at 120mph. The airbag in the drivers seat exploded immediately. I had my Mustang service in galveston Ford dealership for my airbags within a year. Luckily I pushed my seat back to avoid major injuries to my face. Airbag has been replaced
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notifications for NHTSA campaign numbers: 15V319000 (air bags) and 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Ford Mustang. While driving at approximately 30 mph on a highway, the traffic began to slow down when their vehicle was impacted on the rear. None of the air bags deployed. The air bag and tire pressure warning lights illuminated. The contact later sought medical care and was diagnosed with whiplash and multiple cervical lumbar injuries. It was unknown a police report was filed. The caller contacted Ford and was provided with case number 22339965 along with being advised to contact NHTSA. The failure mileage was 115,000. The VIN was unknown.
- Selden, NY, USA
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The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dana Ford Lincoln (located at 266 West service road, staten island, NY 10314, (718) 983-8700) and the manufacturer were notified and stated that the part was not available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer was not contacted. The manufacturer was notified. The contact stated that the air bag warning indicator was illuminated. The failure mileage was unknown. Parts distribution disconnect.
For the last few months lucas fprd in burlington NJ keeps sayong all the parts have not come in. Yet they keep sending notice air bag nerds to be replaced
I have received numerous notices about this recall, however I can not get a Ford dealer to replace the passenger side air bag, there always backed up or the do not have the parts, this has been going on for over a year, I was told not to drive the car by Ford Motor Co. Until it was repaired, yet there is always an excuse why they cant get to it. This car has sat in my garage long enough, I want it fixed
Takata recall. The contact owns a 2010 Ford Mustang. The contact stated that NHTSA campaign number: 18V046000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification in January of 2018. The dealer (beach Ford, 2717 Virginia beach blvd, Virginia beach, va 23452) stated that the parts were not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bill currie Ford (5815 N dale mabry hwy, tampa, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags) and stated that the manufacturer had exceeded a reasonable amount of time to repair the vehicle. The dealer (marler Ford company, 22077 us-167, dry prong, la 71423) confirmed that parts were not available to perform the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign number: 18V046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (crown Ford, 256 swain street, fayetteville, nc 28303, (910)-920-9614) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Ford Mustang. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. The local dealer (kelly Ford, 776 magnolia ave, melbourne, fl) and the manufacturer were contacted and stated that the parts needed to repair the recall were not available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Ford Mustang. The contact received notification of NHTSA campaign numbers: 16V384000 (air bags) and 15V319000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The vehicle was taken to the dealer (town East Ford, 18411 lyndon B johnson fwy, mesquite, tx 75150, (972)-584-9140). The dealer stated that the parts were not available for the recall remedies. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. My local authorized Ford dealer has been unable to replace my passenger-side airbag because replacement parts are unavailable. My driver-side airbag has been replaced. The dealer is unable to tell me when parts will available or even provide an estimated time when parts will be available. I have made several attempts since I received the original recall notices in 2015 (driver-side) and 2016 (passenger-side). My last contact with dealer was Jan 16, 2018. My repairs are not being accomplished in a timely manner.
Takata recall. The contact owns a 2010 Ford Mustang. The contact stated that the dealer (boulevard Ford Lincoln of georgetown, 40 bridgeville rd, georgetown, de 19947, (877) 906-3888) indicated that they would call the contact to schedule an appointment for NHTSA campaign number: 18V046000 (air bags). The contact waited more than six weeks with no follow up from the dealer. The dealer placed the contact on hold for over 25 minutes and then the line disconnected. The contact called back, but no one answered. The contact had been unable to determine if the part was available to schedule an appointment for the recall repair. The manufacturer was notified. The contact was not experiencing a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Anaheim, CA, USA