This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car is at the service department at planet Ford in spring, tx. I noticed a smell of gasoline and took the vehicle in for inspection when I had the passenger airbag recall done. I special ordered the vehicle in the spring of 2009 through their dealership from Ford. The vehicle currently has very low mileage, 28,000. The service manager informed me that the gas tank is coming apart at the seam and that I would need to pay $3000 to replace the tank. I called Ford customer care with my safety concerns and requested they send a representative to planet Ford to inspect the tank for defect and what may have caused it. They told me the Ford service manager at planet Ford would have to do that. When I told my service rep at planet Ford what customer care said, the Ford rep/technician denied that they could do that and offered me know further help with escalating my concerns to Ford. I want Ford to see if there was something different with my custom order at their factory that caused it? I want Ford to come and see what they built and sold me and to note the safety hazards to my life. I understand it's not under warranty. It makes no sense to me that the shrapnel in their defective airbags were more important to them than a defective gas tank that's coming apart at the seam and off-gassing badly. The gas fumes are very toxic and volatile and could cause an explosion or give me cancer. For the longest time, I thought the fumes were normal, since that Mustang has the cap-less gas tank and I was associating the odor near the rear area where I filled-up. It took friends and family telling me 'no, that smell is not normal." And that it urgently needs to be assessed.
When driving engine reved up then when trying to turn left across road gas pedal would not work. Apparently they have an accelorator pedal position sensor and it went bad. This could have been a fatal accident by not being able to get out of moving traffic by gas pedal suddenly quitting to work. They shouldnt be allowed to use these due to serious. Ature of how they suddenly without. Orice quit works G while driving. I was on a four lane highwy trying to turn off on the side that crossed two lanes and car stopped accelerating abruptly when I turned and would. Ot accelerate with oncoming traffic.
PCM- engine begins to chug and stall at a stop/idle until engine completely shuts off. Must place in park, turn off ignition and restart ignition/car; driving safety hazard to have car shutting down in bumper to bumper traffic, at every stop sign, every stop light, and every time of idling.
Throttle control.car throttle will stop working at times.has stoped about 5times. It did stop working @ 55 mph with traffic behind us.had to pull over before getting hit.shut car off-restart ok for about a week.check for codes-had P2104 and P2111 stored.Ford dealer sead throttle body needs replacing @ $434.38 plus labor.Ford has recalls on other makes-but not Mustang yet.I beleave they need to before someone gets hurt.
The contact owns a 2010 Mustang GT. The contact stated that the fuel pump relay fuse burned out and caused the vehicle to stall. The vehicle was taken to the dealer where the technician was unable to diagnose the problem. The technician replaced the fuel pump relay but the vehicle continued to stall. The manufacturer was not contacted about the issue. The failure mileage was 14,000 and the current mileage was 20,000. The VIN was unavailable.
A D V E R T I S E M E N T S
- Spring, TX, USA