This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2010 Ford Mustang GT coupe and had to have my front windshield replaced because it got damaged. I had a new oem windshield installed by safelite glass who installed a carlite windshield and the distortion around the perimeter of the window is very bad. Everything looks curvy and magnified when I see out of that part of the glass. Realize I sit very low in the Mustang and actually see a lot through the bottom 2 inches and left 2 inches. Safelite brought 5 different carlite windshields and they all had the same problem. My insurance company said I could use someone else so I went to jn phillips and they had a couple of carlite windshields in stock for my Mustang and they too were distorted. The glass technician there even confirmed it. I am being told that is the only glass I can get for my Mustang and everywhere they checked had distorted glass. The dot number of all the windshields that have been delivered to me already (6 windshields now) are all 287. Jn philips called all around and all that is around is dot 287 glass with the same distortion. I will not accept having to live with an inferior windshield like this. Noone from Ford or carlite has helped me with this problem as I have contacted them several times. This windshield is very dangerous to me and definitely impairs my vision and is causing me to constantly brake and swerve because of the distortion. I feel it is a definite safety hazard and I can't believe that these windshields were allowed to go out to the public. I don't know what to do next.
- Maynard, MA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Maynard, MA, USA